Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
11-12-2014 01:26 PM
Hi,
Hoping for some help from forum members since customer service told me Valerie Parr Hill cannot be contacted through email and I don't have a facebook account. I received this hurricane with the small bird on the lid. I absolutely love it, but there is a small spot on the top of the birds head that is lighter in color. It looks like the bisque either wasn't applied or rubbed off. Does anyone have a suggestion on how it could be covered. I would rather not return the piece if I can do a simple fix on it, since I do like it very much. Thanks for any suggestions.
11-12-2014 02:18 PM
The only thing I can think of might be too much work for you and actually sending it back might be easier.
If you really don't want to return it for another one, I would suggest going to a home improvements store...Home Depot, Lowe's, Ace Hardware, etc and bring the lid. You will need it to find a matte paint color to match the bisque color. You can get small amounts of the paint for about $3-4 and then you will need a brush to apply it...so extra $ out of pocket. It also might not look great after all that either. Some things are easily fixable so no one could tell there was a defect...others, not so much and it could make the defect look worse.
Personally, I would just order another one...send the one you have back, mark on the return slip/order form as defective and get a replacement. You also won't be paying extra for S&H since it is defective...HTH
11-13-2014 01:17 AM
Thanks so much Susan Louise for the suggestions!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788