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[Little Way]

Thank you for letting me know your experience.  So that is another good review for Room and Board.  I saw a Room and Board dresser in a consignment shop for...200 dollars, not realizing what a steal that was.  I decided to think about it.  It was gone the next day.  It was very well made.

[Little Way]

That is a good tip about the floor furniture.  I like to be stuff that has been on the floor - I can see it - there are no surprises.  

[Little Way]

I've had both good and bad experiences with local shops. I have tried to shop local, thinking the service will be great becaue they don't want bad word-of-mouth, but some local businesses have been terrible.  One was a mattress store.  I had great service from buying a sofa and loveseat from FurnitureMart - based in North Dakota or somewhere in the Midwest.  Wonderful ordering process and excellent delivery.  So you really can't predict based on local v. national.  I always do check Yelp etc for reviews - but so many of them are fabricated.

[Little Way]

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@ginkgo wrote:

I actually ordered a bed from Room and Board.  I was in Chicago and saw the most perfect bed there - metal and did not require a box spring. I bought it and had it sent to the East Coast. No problems with delivery. I think we had to put it together but am not positive because it was a while ago. But it was only a few pieces and easy to put together.

It's still my favorite bed .It is comfortable, incredibly well -built and  sturdy. It's hard to find their style of beds elsewhere, so if you really like one order it!

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Thank you for taking the time to reply and tell me about your bed.  I am glad it worked out well for you!