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06-09-2016 12:49 PM
MASTERBUILT SMOKERS
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06-09-2016 12:39 PM
I just wanted let you know . I purchased an Electric smoke from QVC Mastercraft . I used it a total of 5 times. Was in my storeage shed when not being used.
Well it broke down . I called QVC . They gave me a phone number to MasterBuilt. I called them guess what ? It wasn't in warrenty any more.I dissgused with them the problem. Bought a controm mudule from them $30.00 plus tax. I installed it , guess what it did the same thing , would not heat and just buzzed and tic'ed. Called MasterCraft back . And they were going to send & sell me the hole cabinet or box. For a deal &99.00 plus tax and shipping.
I didn't do it. I had to throw it away... I had $370.00 into this smoker I used 5 to 7 time. then it turned in to a boat anchor......
You win and loose some. I lost on this one. I'm not trying to be funny. I just trying give a true story of what happened to me on this purchase from QVC & MasterCraft Smokers.
I am in the process of finding a new smoker now.
06-09-2016 04:43 PM
@Roger A Did you write a review on the smoker? If you go to the product description page it will give you the opportunity to write a review. This really isn't the place for it. Sorry you had such a rough experience.
06-09-2016 05:10 PM
@Roger A wrote:MASTERBUILT SMOKERS
Options
06-09-2016 12:39 PMI just wanted let you know . I purchased an Electric smoke from QVC Mastercraft . I used it a total of 5 times. Was in my storeage shed when not being used.
Well it broke down . I called QVC . They gave me a phone number to MasterBuilt. I called them guess what ? It wasn't in warrenty any more.I dissgused with them the problem. Bought a controm mudule from them $30.00 plus tax. I installed it , guess what it did the same thing , would not heat and just buzzed and tic'ed. Called MasterCraft back . And they were going to send & sell me the hole cabinet or box. For a deal &99.00 plus tax and shipping.
I didn't do it. I had to throw it away... I had $370.00 into this smoker I used 5 to 7 time. then it turned in to a boat anchor......
You win and loose some. I lost on this one. I'm not trying to be funny. I just trying give a true story of what happened to me on this purchase from QVC & MasterCraft Smokers.
I am in the process of finding a new smoker now.
@Roger A Yes, be sure to write a review. Amazon has a lot of smokers.
06-09-2016 06:04 PM
Hard telling how legitimate this even is, as this poster has thread-bombed the board with this.
There is a thread about this (verbatim), from this poster, in every forum I've been in here today.
It's hard to take somebody who is trolling seriously.
06-09-2016 06:34 PM
@chickenbutt wrote:Hard telling how legitimate this even is, as this poster has thread-bombed the board with this.
There is a thread about this (verbatim), from this poster, in every forum I've been in here today.
It's hard to take somebody who is trolling seriously.
@chickenbutt Wow, something fishy, or a very angry customer.
06-09-2016 06:36 PM
Omg...how did this one escape?!?!
06-09-2016 10:05 PM
This isn't the same person or complaint as the thread bomber. I read the other one before it was zapped. I imagine this one is legit when he gives so much detail. I'd be mad too.
06-12-2016 01:25 PM - edited 06-12-2016 01:29 PM
@Roger A Thanks for sharing your experience with this QVC product. For this specific of a problem and it sounds like perhaps your item could be defective, I would have posted this under the CUSTOMER CARE Topic in the Forum. The Moderators might refer it to someone that could assist you. BTW a word to the wise, it's against QVC's Forum Guidelines to post a duplicate thread in various parts of the Forum......the Mods will just delete all the posts you've written that say the same thing. Hopefully, as several have suggested, your wrote a review
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