Reply
Valued Contributor
Posts: 731
Registered: ‎12-04-2011

Re: Help with sanitation after a sewage backup

@RedTop --Actually I alternater amongst 3 different brands: Northern, Cottonelle, and Charmin Essentials, which is 1-ply.

Honored Contributor
Posts: 15,081
Registered: ‎03-09-2010

Re: Help with sanitation after a sewage backup

When we've had water main breaks (under the street), we knew not to run our water, especially hot water because it would then go through our water heater.  You don't want that.

 

No one the street working told us that, no one notified us that there was a water main break.  I just heard a neighbor say that he was going to turn the water off to his house until the main was fixed.  So I followed suit.

 

My next door neighbor didn't hear that as it happened late at night, so the next day she ran the washer using hot water and her dish washer.  So her hot water heater was ruined.  She tried flushing it out, but it was too full of soot, I guess.

 

Do you know if there was a water main break any where's around your vicinity?  The (stupid) water company won't alert customers.  Either you're aware or you're not.  You lose, if you continue to run water.  They don't care.  And those policies don't help you if you purchase one.  I had one and so did my neighbor who ruined her hot water heater.  I cancelled mine so darn fast after that!

 

I've always heard that the thick, fluffy, and quilted toilet papers are the worst for any system.  We don't have septic, but I've always used Scott.  We've had rentals over the years and I supply them with Scott.  I don't want a toilet to overflow!

 

It's awful what you're going through.  If there was any way, I would get a new kitchen sink.  Seriously.  And if you only have the one tub, I'd want another tub, too.  I know they're expensive, but I'd forego something else and for piece of mind get new.

 

 

Esteemed Contributor
Posts: 6,265
Registered: ‎03-10-2010

Re: Help with sanitation after a sewage backup

Once upon a time we had a pipe break in the ceiling ( unusually cold weather in the High Desert; we weren't the only victims) and we were on a day trip out of town.  Entire one story house flooded and we got two rooms at motel and all meals.  In the end it cost more than $45,000 ( USAA paid for, completey).  As we are "glass half full" people, that very night my DH said " you know how you wanted  new house?now it our opportunity".  We never moved back into that house, got a super deal on a much nicer house ( so you never know).  I'd go to a lawyer for a consultation (free) and, depending on what he or she told me, go forward and sue insurance company.  Next I'd look for a new insurance company.

Esteemed Contributor
Posts: 7,533
Registered: ‎10-30-2010

Re: Help with sanitation after a sewage backup

I am so sorry for what you are currently going through it's gross.

 

When I  first moved into my home over 18 years ago, within the first few months I had a sewage backup. It was caused by roots in the trap in the front of my home. I was actually in the shower, when stuff started backing up into the shower. Then I started seeing the toilet overflow as well. (Insert screaming)  Mine was in no way as severe as yours sounds. It affected both bathrooms, including the toilets, flooring, and tubs. At the time, In my master bathroom I had carpet (who puts carpet into a bathroom). 

 

Luckily for me my neighbor at the time worked for a restoration company. After the plumbers fixed what was causing the backup,  She came over and helped me rip out all of the carpeting, and take it down to the cement slab. I cleaned the heck out of everything with Bleach. Lot's and lots of bleach. 

 

It's not for everyone to be able to clean that up, so if you can't stomach it there is no shame in hiring a company to handle it for you. 

 

I wish you the best.

Trusted Contributor
Posts: 1,892
Registered: ‎07-16-2021

Re: Help with sanitation after a sewage backup

File an insurance claim asap so they are aware of the issue and can observe what is happening. They should pay for the hotel but usually have a limited number of days they will cover, I think it depends on the specific issue. Since you are dealing with a health hazard in the home...other factors may be involved. I would not even attempt to clean and sanitize after the work is finished....hire a pro company that your insurance company should recommend and let them handle it. They know what to do and will have a team that can do it in much less time than it would take one person. I am so sorry you are dealing with this. Bless your heart and hang in there.