My Whirlpool front loader is about7-8 years old now, and I still like it a lot. It apparently has some features that some of you say are missing from front loaders. Mine does have a soak cycle. It has a button that can pause the machine, and by holding the button longer,will unlock the door to add clothes, although I haven't tried to do that once the suds start appearing in the window.
My primary reason for wanting a front loader was my assumption that it would help preserve clothing. It doesn't agitate as vigorously or otherwise cause unnecessary wear-and-tear , friction or fading on fabrics. At least that's what I think, anyway. So far I'm happy with owning the machine, especially for washing certain lingerie, bedding and linens.