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12-20-2020 07:36 PM
My dog chewed my Duraflame portable heater remote. Does anyone know where I can buy a replacement?
12-20-2020 08:09 PM
The Duraflame website states: “Duraflame electric heaters and fireplaces are manufactured, sold and distributed by a different company, Twin-Star International. For assistance or information about your Duraflame electric unit, please contact Twin-Star customer service directly.”
So if you go to tsicustomerservice.com, about halfway down to the right there is a spot that says - “Need a replacement remote?” Click on that and you can order one.
12-20-2020 08:35 PM
@itsmagic Thanks for the information. I have several Duraflame heaters and fortunately remotes. It's good to know who to contact in case I need one.
12-29-2020 11:28 PM
thank you so much! Never would have found that myself!
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