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Contributor
Posts: 24
Registered: ‎03-26-2010

Duraflame remote replacement?

My dog chewed my Duraflame portable heater remote. Does anyone know where I can buy a replacement?

 

Respected Contributor
Posts: 4,206
Registered: ‎08-08-2011

Re: Duraflame remote replacement?

The Duraflame website states: “Duraflame electric heaters and fireplaces are manufactured, sold and distributed by a different company, Twin-Star International. For assistance or information about your Duraflame electric unit, please contact Twin-Star customer service directly.”  

 

So if you go to tsicustomerservice.com, about halfway down to the right there is a spot that says - “Need a replacement remote?”  Click on that and you can order one. 

Esteemed Contributor
Posts: 7,684
Registered: ‎03-19-2016

Re: Duraflame remote replacement?

@itsmagic  Thanks for the information. I have several Duraflame heaters and fortunately remotes. It's good to know who to contact in case I need one. 

Contributor
Posts: 24
Registered: ‎03-26-2010

Re: Duraflame remote replacement?

thank you so much! Never would have found that myself!  

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