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Valued Contributor
Posts: 654
Registered: ‎03-04-2017

We bought a dyson cordless vac a little over 3 years ago. The battery on it just died. I called customer service and they tell me that its no longer under warranty and that the new battery will cost $120 which is out of stock. Also, goes to say that its better to buy a new one because they're on sale for $199. You think? 

 

So, let me get this clear. We paid for $300 for a Dyson to last us 3 yrs. LOL. I've never had any vaccums run out like that that quick. Even the cheap amazon brands held up. 

 

Bye Dyson. You lost my business forever. 

~No act of kindness, no matter how small is ever wasted~ Aesop
Honored Contributor
Posts: 20,559
Registered: ‎10-25-2010

I don't think it matters what brand you buy.  Anything make with rechargeable batteries has a short shelf life and the batteries are expensive to replace.

 

It is better to just buy a corded appliance unless the appliance has a low disposable price.

 

Those batteries are also bad for the environment too.

Honored Contributor
Posts: 20,469
Registered: ‎03-09-2010

Re: DO NOT buy a Dyson!!

[ Edited ]

There sure are cons to owning battery operated vacuums. Not having a cord to stumble over is the only plus I can think of. My husband gave me a cheapo battery operated vacuum last Chistmas (he purchased at my request). Boy, do I like it for quick pick ups. I said if we lived in a small apartment, I could get by with just it. 

Valued Contributor
Posts: 865
Registered: ‎03-09-2010

I was just at a sew and vac repair shop to get my sewing machine repaired. They also sell vacuums and sewing machines. There was a woman there picking up her repaired vacuum. She told the guy that she was thinking of getting a Dyson and he advised her not to do it. He said they only last a couple of years. He said they won't even sell them.

“We should be too big to take offense and too noble to give it.” Abraham Lincoln
Honored Contributor
Posts: 20,559
Registered: ‎10-25-2010

@azgal   I have two Dyson Vacuum cleaners.  One is at least 20 years old and the other one was just 15 years old.  Both still work fine.

 

The older one is a canaster vacuum and the newer one is an Animal.

 

Both are corded.  I just have one hand held battery vac from Black and Decker.  That is also an excellent vacuum.

 

I have had some pretty bad vacuums, but never a bad Dyson.

 

 

Honored Contributor
Posts: 32,229
Registered: ‎03-09-2010

We have a small vac store in my area, been in biz over 50 years, owner has been telling me for years never to buy a Dyson, he makes a fortune repairing them. He still says an upright vac with a bag is still the best way to go.  That is what I have, Sanitaire, love it

Valued Contributor
Posts: 654
Registered: ‎03-04-2017

Re: DO NOT buy a Dyson!!

[ Edited ]

@Carmie I disagree. We've owned battery operated vaccumes (purchased 7 years ago) and they're still working. 

 

Just saying

~No act of kindness, no matter how small is ever wasted~ Aesop
Honored Contributor
Posts: 74,449
Registered: ‎03-10-2010

That's the downside of buying a vacuum or anything else with a rechargeable battery.  Those batteries can't be recharged forever.   If you want a tool to last, buy corded.  You pay for the convenience of not having a cord.

New Mexico☀️Land Of Enchantment
Valued Contributor
Posts: 654
Registered: ‎03-04-2017

Re: DO NOT buy a Dyson!!

[ Edited ]

@azgal Ha! Smart guy with good advice. I'd take it. 

~No act of kindness, no matter how small is ever wasted~ Aesop
Honored Contributor
Posts: 38,221
Registered: ‎05-22-2016

The average lifespan of a cordless vac battery is 2 to 5 years. So your battery died at 3 and that falls within the average lifespan. If you're lucky, some batteries can last longer than 5 yrs but that's not common. How long it lasts depends on how old it was when you bought it. Rechargeable batteries lose their longevity just sitting there.