12-23-2024 06:50 PM
We bought a dyson cordless vac a little over 3 years ago. The battery on it just died. I called customer service and they tell me that its no longer under warranty and that the new battery will cost $120 which is out of stock. Also, goes to say that its better to buy a new one because they're on sale for $199. You think?
So, let me get this clear. We paid for $300 for a Dyson to last us 3 yrs. LOL. I've never had any vaccums run out like that that quick. Even the cheap amazon brands held up.
Bye Dyson. You lost my business forever.
12-23-2024 06:55 PM
I don't think it matters what brand you buy. Anything make with rechargeable batteries has a short shelf life and the batteries are expensive to replace.
It is better to just buy a corded appliance unless the appliance has a low disposable price.
Those batteries are also bad for the environment too.
12-23-2024 06:59 PM - edited 12-23-2024 07:00 PM
There sure are cons to owning battery operated vacuums. Not having a cord to stumble over is the only plus I can think of. My husband gave me a cheapo battery operated vacuum last Chistmas (he purchased at my request). Boy, do I like it for quick pick ups. I said if we lived in a small apartment, I could get by with just it.
12-23-2024 07:00 PM
I was just at a sew and vac repair shop to get my sewing machine repaired. They also sell vacuums and sewing machines. There was a woman there picking up her repaired vacuum. She told the guy that she was thinking of getting a Dyson and he advised her not to do it. He said they only last a couple of years. He said they won't even sell them.
12-23-2024 07:11 PM
@azgal I have two Dyson Vacuum cleaners. One is at least 20 years old and the other one was just 15 years old. Both still work fine.
The older one is a canaster vacuum and the newer one is an Animal.
Both are corded. I just have one hand held battery vac from Black and Decker. That is also an excellent vacuum.
I have had some pretty bad vacuums, but never a bad Dyson.
12-23-2024 07:13 PM
We have a small vac store in my area, been in biz over 50 years, owner has been telling me for years never to buy a Dyson, he makes a fortune repairing them. He still says an upright vac with a bag is still the best way to go. That is what I have, Sanitaire, love it
12-23-2024 07:21 PM - edited 12-23-2024 07:34 PM
@Carmie I disagree. We've owned battery operated vaccumes (purchased 7 years ago) and they're still working.
Just saying
12-23-2024 07:22 PM
That's the downside of buying a vacuum or anything else with a rechargeable battery. Those batteries can't be recharged forever. If you want a tool to last, buy corded. You pay for the convenience of not having a cord.
12-23-2024 07:32 PM - edited 12-23-2024 07:35 PM
@azgal Ha! Smart guy with good advice. I'd take it.
12-23-2024 07:34 PM
The average lifespan of a cordless vac battery is 2 to 5 years. So your battery died at 3 and that falls within the average lifespan. If you're lucky, some batteries can last longer than 5 yrs but that's not common. How long it lasts depends on how old it was when you bought it. Rechargeable batteries lose their longevity just sitting there.