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03-04-2018 02:08 PM
Anyone know why it would suddenly stop picking up? sounds good ,running but suction seems to be gone
only 1 year old
I had just cleaned it all up and was vacuming up spilled birdseed (not a usual thing) and noticed it was shooting out instead of staying in the cup. now It doesn't seem to be picking up anything as the dust thingy is always empty
03-04-2018 03:00 PM
@MalteseMomma have you checked the filter? It might be clogged or so dirty it's affecting the suction. I don't have a cordless, but my shark has a filter on it that I clean with water every so often and then let air dry before using.
That may be the reason for the loss of suction if the motor seems to be running as before.
03-04-2018 04:06 PM
the filters probably need cleaning then replacing.
my Shark TruPet says to clean the filters monthly.
there are 3 of them I got a new set, I had cleaned 2 of the 3 before but the 3rd was black.
with 3 new filters it performed like new
so try that,
you could get a new set from Amz easily
03-04-2018 06:14 PM
we have a shark rocket and i had same problem and checked owners manual and realized it had filters and just rinse with warm water and let them dry and all your power will be back. good luck.
03-05-2018 11:17 AM
@Pooky1 @jackthebear @CAcableGirl2
Actually that is when it stopped working after I cleaned all the filters ![]()
03-05-2018 01:21 PM
ummmm. im not sure what to say to that. call shark.
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