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07-20-2017 10:57 PM
@Susan Louise wrote:
@BabyYoda wrote:Oh my! @Susan Louise You can clearly see the mold! And you got all 3 like that! This is just terrible. I hope the President's office makes this up to you and I don't mean by refunding the shipping back either. This is a serious health matter!
@BabyYoda I agree! It is just MADDENING there is no QC at all...either in China or here before the inventory is sold!
I am so sorry to hear about your bad experience with those logs and this is also a definite health hazard for sure!!!! You constantly hear vendors talk about QVC's strict quality standards --- then you can see in your picture an issue like this and it just makes me shake my head.....so many products with quality issues and QVC keeps raising their prices to boot........it makes you wonder if they really want to stay in business!!!
I hope QVC does call you and offers you something more than just return shipment reimbursement!
07-20-2017 11:14 PM
@Spurt wrote:
@Susan Louise wrote:
@BabyYoda wrote:Oh my! @Susan Louise You can clearly see the mold! And you got all 3 like that! This is just terrible. I hope the President's office makes this up to you and I don't mean by refunding the shipping back either. This is a serious health matter!
@BabyYoda I agree! It is just MADDENING there is no QC at all...either in China or here before the inventory is sold!
I am so sorry to hear about your bad experience with those logs and this is also a definite health hazard for sure!!!! You constantly hear vendors talk about QVC's strict quality standards --- then you can see in your picture an issue like this and it just makes me shake my head.....so many products with quality issues and QVC keeps raising their prices to boot........it makes you wonder if they really want to stay in business!!!
I hope QVC does call you and offers you something more than just return shipment reimbursement!
@Spurt Thanks Spurt As for QVC, I seriously doubt I'll get anything in addition to the 'regular' FREE S&H for a defective product. I do know it's shameful though...so much for those 'strict quality standards'!
07-21-2017 10:47 AM
OMG just checked this thread. That is disgusting that you received something moldy.
07-21-2017 07:11 PM
@Susan Louise I have joined the club of recipients of moldy pip berry logs. I opened one and it was moldy, not as bad as yours, but part of it was also coming away from the log. I didn't open the second, box was bashed in, as I decided that it had to be moldy also, and even if it weren't, it is a faulty product and did not want to keep it and risk mold in the future due to moisture in the air, so am returning both.
07-21-2017 07:20 PM
@mousiegirl Oh no not another fungus amongus. This just makes my skin crawl for anyone who receives a moldy Christmas decoration.
07-21-2017 07:27 PM
@mousiegirl wrote:@Susan Louise I have joined the club of recipients of moldy pip berry logs. I opened one and it was moldy, not as bad as yours, but part of it was also coming away from the log. I didn't open the second, box was bashed in, as I decided that it had to be moldy also, and even if it weren't, it is a faulty product and did not want to keep it and risk mold in the future due to moisture in the air, so am returning both.
@mousiegirl, good gawd, how did I get one in such pristine condition? No odor when I opened the box, not one inkling of any mold sign anywhere, & believe me, I checked. I am currently googling how to preserve natural wood, I love this Pip tree & I am trying to find any/all solutions to be able to keep this, it is that awesome. I
07-21-2017 07:29 PM
Luck of the draw. I'm happy to read that not everyone received a log with active organisms on it, lol.
07-21-2017 07:32 PM
@BornToShop You could spray it with some clear, matte finish polyurethane. That will preserve it and prevent any absorption of moisture.
07-21-2017 07:36 PM
@mousiegirl wrote:@Susan Louise I have joined the club of recipients of moldy pip berry logs. I opened one and it was moldy, not as bad as yours, but part of it was also coming away from the log. I didn't open the second, box was bashed in, as I decided that it had to be moldy also, and even if it weren't, it is a faulty product and did not want to keep it and risk mold in the future due to moisture in the air, so am returning both.
@mousiegirl I don't know about you, but I really am annoyed by this issue...still am even though I returned them already. It's one thing to receive a broken or poor quality item, but something moldy?!
I feel the same as those who keep eating at the Chipole restaurants and getting sick! No quality control whatsoever.
A few others mentioned moldy products have happened before through QVC...so they didn't learn any lessons or make improvements toward preventative measures?
SMH
07-21-2017 07:38 PM
@Kachina624 wrote:@BornToShop You could spray it with some clear, matte finish polyurethane. That will preserve it and prevent any absorption of moisture.
@Kachina624 Too bad something like that wasn't done originally.
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