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Contributor
bcnu
Posts: 45
Registered: ‎10-19-2010

What happens now

‎07-01-2020 03:49 PM

So today I was expecting a delivery.  I got a delivery, but when I opended it, it was not mine.  Even had someone else's packing slip.  Question is I was charged for the item that was supposed to be in the package.  Tracking number was correct just not what was in the package.  What happens now?

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Contributor
bcnu
Posts: 45
Registered: ‎10-19-2010

Re: What happens now

‎07-01-2020 03:53 PM

oops wanted this in customer care.  How can I post it there?

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Honored Contributor
Love my grandkids
Posts: 13,547
Registered: ‎11-24-2013

Re: What happens now

‎07-01-2020 05:18 PM

@bcnu Hi! Just cut and paste your messagne and open up Customer Care and paste it there.

 

Also, send an email to QVCSocialTeam@QVC.com with your order and/or item info and your problem. They are the ones who will help and also monitor the CC forum.

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Contributor
bcnu
Posts: 45
Registered: ‎10-19-2010

Re: What happens now

‎07-01-2020 06:13 PM

Thanks for your reply.  I found their email address and that is just what I did.  They answered.  All taken care of.  

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