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10-15-2018 01:52 PM
I finally opened my large witch and there is no lantern in the box. Of course it is sold out. Did anyone else not get the lantern? Is there anyway I can get a lantern? TIA
10-15-2018 02:04 PM
Don't have this item (wish I did) but in my experience, you would have to either return the item, or keep it and receive a $10 credit. You may have to ask for the credit these days, I don't know. So sorry for your disappointment.
10-15-2018 03:09 PM
@saltysails wrote:I finally opened my large witch and there is no lantern in the box. Of course it is sold out. Did anyone else not get the lantern? Is there anyway I can get a lantern? TIA
Could you contact Jim Shore's company directly and explain to him? I didn't see the item, but maybe he sold them other places and could help you.
tea
10-15-2018 04:02 PM
@saltysails you've probably already checked, but I've found "accessories" for large items buried in a cutout of the styrofoam that is used to hold the piece in the box.
I can't tell you how many times I thought I was missing screws/bolts that ended up being taped to piece of styrofoam that I had thrown out..
If you haven't found it anywhere, I would reach out to Jim Shore's website, maybe someone will be able to help....what a dissapointment, but as a last resort, maybe they have someone similar at your local crafts store?
10-20-2018 10:52 AM - edited 10-20-2018 10:52 AM
This is my second figure in an auto delivery, so I did know where the lantern was suppose to be and the styrofoam space with the lantern was empty. QVC is seeing if they can get one for me. I have to call back next week for an update.
10-21-2018 12:49 PM
@saltysails wrote:I finally opened my large witch and there is no lantern in the box. Of course it is sold out. Did anyone else not get the lantern? Is there anyway I can get a lantern? TIA
Are you sure it's not tucked into the foam? Mine was wrapped in plastic tucked into the foam cut out. and it was taped in. I hope you will find it or write Jim Shore on line and let them know.
10-21-2018 09:32 PM
I did go to the Jim Shore website and asked if they could get me a lantern, they said they could not.
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