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Honored Contributor
Posts: 20,019
Registered: ‎08-08-2010

Re: Advance Order shipping date keeps being extended

I think that just in general, many people will never see these advanced orders at all, and many will be later than promised. The supply chain in very stressed and out of sync right now. I just personally don't count on a single thing I order from anywhere actually showing up.....until it actually does. 

 

I don't like it, but unfortunately, it is the way of the world right now. Most everything VPH sells is coming from China. Ports in China closed, container shortages, Covid issues, ports backed up here in the US, trucker shortages, labor shortages in all fields.....it all adds up to maybe we will see it, maybe we won't.

Esteemed Contributor
Posts: 6,835
Registered: ‎11-06-2011

Re: Advance Order shipping date keeps being extended

@busymom22 - I am guessing that when you change the shipping speed, the updated status you see is simply the "In Process" step of updating the details of your order. It seems unlikely that changing the shipping speed would magically make an item listed on advance order suddenly become available. And "In Process" is the default status associated with an order being placed—if your changes had resulted in a status change to "Preparing Your Order," that would be cause for celebration.

Respected Contributor
Posts: 2,151
Registered: ‎03-09-2010

Re: Advance Order shipping date keeps being extended

This past week most of my CIJ items that were on advance order all arrived. Some arrived earlier than expected. It seems to be a hit or miss with the overseas orders on shipping dates. I am hoping everyone of us gets all the advanced orders! I did cancel a few orders. 

I have a few fall items on advance order. I will start decorating soon for fall and hope they arrive. 

Contributor
Posts: 31
Registered: ‎07-27-2019

Re: Advance Order shipping date keeps being extended

While I know it is not QVC's fault exactly, these extensions have made me rethink my orders. I have cancelled about six so far. I am sorry to do it, but I don't trust I'll get them and I am  just plain frustrated with the situation. So everyone is losing here. Except my credit card, of course. Should QVC be selling stuff that may or may not come in time? Would they have enough to keep the lights on if they sold only what they knew they had? My guess is no. The "on time" theory of manufacturing has made everyone dependent on shipping times, including QVC.

Respected Contributor
Posts: 2,808
Registered: ‎03-10-2010

Re: Advance Order shipping date keeps being extended

I just went through quite a number of orders to see what the updated shipping dates are. In many cases the extended shipping dates were beyond when I expect to be finished with my decorating. I cancelled almost all of those and just kept the items I knew I wanted for sure no matter when it arrives. I'm sure QVC is losing a lot of sales because of these problems but I know it's not their fault.

Valued Contributor
Posts: 567
Registered: ‎07-26-2017

Re: Advance Order shipping date keeps being extended

Yup, my experiment with upgrading shipping did not work like it did last time! I truly think that I won't receive my gingerbread cottage and am expecting it will be cancelled.

Honored Contributor
Posts: 8,228
Registered: ‎03-16-2010

Re: Advance Order shipping date keeps being extended

have several Christmas items on advanced order and am hoping to receive them ,   but I guess if I don't my wallet will benefit 😉 In a way advanced orders give me a pause to decide if I really want the item as at times I may get caught up in the moment and then in a couple of days I feel differently.    I will say though the orders I have right now on AO  I truly do want and look forward to receiving ,  fingers crossed !

Respected Contributor
Posts: 4,115
Registered: ‎03-12-2010

Re: Advance Order shipping date keeps being extended

One of my advance order CIJ items is in process with a delivery date that is 7 days from now.  Another item's delivery date has slipped three weeks from its original date.  I'm glad that I'm not in charge of QVC's warehouse system.  Those folks must be having a tough time right now.

Frequent Contributor
Posts: 127
Registered: ‎03-31-2020

Re: Advance Order shipping date keeps being extended

I've now cancelled quite a few of my advanced orders.  I didn't order any VPH on advanced order, the items I did order have been wonderful.  The one advanced item that I haven't cancelled but I'm on the brink is the Bethlehem Lights window candles.  I ordered them back during CIJ and was fine with the advance order status.  The order went into "processing" status, then a few days later I got a shipment delayed message from QVC.  Now they are back to showing advanced order, BUT, they tried to process my first payment.  Really not sure I'm trusting any of this anymore.

Esteemed Contributor
Posts: 7,666
Registered: ‎03-28-2015

Re: Advance Order shipping date keeps being extended

The trouble with some of Valerie's things is that I don't mind the waiting as much as when they FINALLY arrive they are broken because of poor packaging....

 

I HATE that cheap styrofoam that crumbles when you try and get something out of the box....