Question About Recent Kipling Handbag TSV - Felicity!!

NicksmomESQ · ‎08-19-2014

I just received this bag today in the rose gold.It did not come in a box nor was it stuffed with paper as handbags usually are.It came flat in a plastic QVC bag.It was folded in half.

When I opened it up the bag had several deep creases as a result of being folded.The bag itself is well made & a beautiful color.How do I get the deep creases out? I hate to have to send it back as damaged because of the way it was shipped!!

I would appreciate any advice & suggestions.Thank you!!

mistyada · ‎03-09-2010

Maybe you can write to Kipling CS on their website.

on the bay · ‎03-09-2010

I wonder if you could try a steam iron or put it in the dryer for a few minutes?

And if that doesn't work I would call QVC and ask them to send one in a box and properly packed!

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"

January121 · ‎03-21-2010

I was not impressed with this line of bags .. I really don’t know what all the fuss over them was about ... they reminded me of really cheap bags that you can find in WM..... I would send the bag back & get a refund!!!! 😫

makena · ‎10-29-2016

Lug bags come the same way. Just folded in a plastic bag. I've never had a problem with them having creases but they are a bit heavier than the Kipling. Maybe the creases will come out once you put stuff in them.

meallen616 · ‎01-10-2013

@NicksmomESQ,

I would send it back with a note, besides calling customer service for one that has no creases and is properly packed. Maybe you received a return item! Good luck, keep us posted.

Skyegirl21 · ‎03-20-2010

Wow, that would annoy me, for $80, they could pack it so it isn’t creased! I was very tempted to get one too. If you do return it due Kiplings poor packaging, I’d call Q to get my original shipping fee returned also, because they KEEP that fee! Hope it works out and you love it, 💝

faeriemoon · ‎03-14-2010

This does not surprise me as the shipping seemed to be less expensive than usual. Was it $5 to ship it? That usually means "plastic bag."

~What a terrible era in which idiots govern the blind.~ William Shakespeare

SFGIANTSGIRL · ‎03-13-2010

wrote:
I just received this bag today in the rose gold.It did not come in a box nor was it stuffed with paper as handbags usually are.It came flat in a plastic QVC bag.It was folded in half.
When I opened it up the bag had several deep creases as a result of being folded.The bag itself is well made & a beautiful color.How do I get the deep creases out? I hate to have to send it back as damaged because of the way it was shipped!!
I would appreciate any advice & suggestions.Thank you!!

The creases always come out. I have a Kipling store near me and have purchased a bunch of their bags and the crease always come out. The store, stores them just like you got it. When you buy in their store, you never get the one off the shelf, they go to the back and bring out a folded one. They are awesome bags and will last you forever. Enjoy Put a rolled up towel in it, when storing.

Deb

NicksmomESQ · ‎08-19-2014

wrote:
wrote:
I just received this bag today in the rose gold.It did not come in a box nor was it stuffed with paper as handbags usually are.It came flat in a plastic QVC bag.It was folded in half.
When I opened it up the bag had several deep creases as a result of being folded.The bag itself is well made & a beautiful color.How do I get the deep creases out? I hate to have to send it back as damaged because of the way it was shipped!!
I would appreciate any advice & suggestions.Thank you!!
The creases always come out. I have a Kipling store near me and have purchased a bunch of their bags and the crease always come out. The store, stores them just like you got it. When you buy in their store, you never get the one off the shelf, they go to the back and bring out a folded one. They are awesome bags and will last you forever. Enjoy Put a rolled up towel in it, when storing.
Deb

@SFGIANTSGIRL Thank you.I actually did that last night.I put rolled up towels inside & hung it on a hook.Hopefully, the creases will come out.Otherwise, I will be returning it as defective.

If this is really how Kipling stores them then I’m really disappointed .When you sell a nylon bag for $80 you owe the customer a better presentation.I shouldn’t have to work so hard to get it to look like it was shown on air!! I paid for a first quality bag!!