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01-15-2023 07:38 PM
I bought 2 Patricia Nash Bags at Macy's in the "KIrby" style that was exclusive to Macy's. The first one I bought was blue and white and immediately I had issues with the zipper. I'd zip it and it would split open. Back it went for credit. The second Kirby was the Marigold print and about 3 months later the same thing. All I have in the bag is a wallet and my iPhone 7 so it's not overloaded. If I zip it too fast or don't start off slowly the zipper splits. I emailed Patricia Nash Customer Service the other day and am waiting to hear back but was I wondering - anyone have issues with their bags ?
01-15-2023 07:45 PM
If I may ask, do U buy yours from Marshall's, TJ Maxx, etc. ?
I've never had the problem
01-15-2023 07:47 PM
Her post says Macys. I wonder if you can apply something to the zipper? Sounds like a defective zipper though.
@SharkE wrote:If I may ask, do U buy yours from Marshall's, TJ Maxx, etc. ?
I've never had the problem
01-15-2023 07:48 PM
Oh, I see you said Macy's. Maybe people handling them in the store did some damage to them ?
01-15-2023 08:52 PM
I did not have that problem with mine. I have 2. I bought them on HSN. I've been satisfied with both of them.
They are not the Kirby though.
I hope they fix or exchange your bag.
01-17-2023 07:31 PM
I did rub graphite over them thinking it would stop but it didn't. I just heard back from Nash CS and sent them photos so we'll see. I bought them at 2 different Macy's so I think it's the zipper.
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