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Frequent Contributor
Posts: 112
Registered: ‎03-12-2010

Patricia Nash Bags - Anyone else have zipper issues?

I bought 2 Patricia Nash Bags at Macy's in the "KIrby" style that was exclusive to Macy's.  The first one I bought was blue and white and immediately I had issues with the zipper.  I'd zip it and it would split open.  Back it went for credit.  The second Kirby was the Marigold print and about 3 months later the same thing. All I have in the bag is a wallet and my iPhone 7 so it's not overloaded. If I zip it too fast or don't start off slowly the zipper splits.  I emailed Patricia Nash Customer Service the other day and am waiting to hear back but was I wondering - anyone have issues with their bags ?   

Honored Contributor
Posts: 35,853
Registered: ‎08-19-2010

Re: Patricia Nash Bags - Anyone else have zipper issues?

If I may ask, do U buy yours from Marshall's, TJ Maxx, etc. ?

 

I've never had the problem

Respected Contributor
Posts: 2,403
Registered: ‎02-16-2019

Re: Patricia Nash Bags - Anyone else have zipper issues?

Her post says Macys.  I wonder if you can apply something to the zipper?  Sounds like a defective zipper though.


@SharkE wrote:

If I may ask, do U buy yours from Marshall's, TJ Maxx, etc. ?

 

I've never had the problem


 

Honored Contributor
Posts: 35,853
Registered: ‎08-19-2010

Re: Patricia Nash Bags - Anyone else have zipper issues?

Oh, I see you said Macy's.  Maybe people handling them in the store did some damage to them ?

Respected Contributor
Posts: 2,990
Registered: ‎06-08-2020

Re: Patricia Nash Bags - Anyone else have zipper issues?

I did not have that problem with mine.  I have 2. I bought them on HSN. I've been satisfied with both of them.

They are not the Kirby though.

 

I hope they fix or exchange your bag.

 

Frequent Contributor
Posts: 112
Registered: ‎03-12-2010

Re: Patricia Nash Bags - Anyone else have zipper issues?

I did rub graphite over them thinking it would stop but it didn't. I just heard back from Nash CS and sent them photos so we'll see. I bought them at 2 different Macy's so I think it's the zipper.