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02-08-2020 09:40 AM
I was so excited to get my red Camuto Big Deal bag yesterday ....until...I realized the zippers get stuck!!! Returned for another, but not sure the color's still available.
02-08-2020 12:57 PM
Sometimes the bags are so soft and the zippers don't work easily because they are not taught. Or, if it's the actual zipper sticking, a teeny-tiny bit of vaseline helps.
02-08-2020 02:26 PM
02-08-2020 02:27 PM
@Shanus wrote:
@rms1954 wrote:Sometimes the bags are so soft and the zippers don't work easily because they are not taught. Or, if it's the actual zipper sticking, a teeny-tiny bit of vaseline helps.
@rms1954 Nope. One of the zippers was already off the "track"....
Looks like you got a defect then. Hope you get your color.
02-08-2020 02:30 PM
Was it the "Cory" bag? I have that one.
02-08-2020 02:34 PM
@rms1954 It's the style w/ 2 zippers that go all around the bag to expand it.
02-08-2020 02:47 PM
This is the one I have. Not that color though.
You should check to see if they still have your color and then call to let them know it's defective. Sometimes they will send a new one out as soon as you return it and they can see it's on its way back to them.
02-10-2020 09:45 AM
@rms1954 wrote:This is the one I have. Not that color though.
You should check to see if they still have your color and then call to let them know it's defective. Sometimes they will send a new one out as soon as you return it and they can see it's on its way back to them.
@rms1954 Yes, that's my red bag I was so thrilled to see and order. Many zippers that can be bent ans stick. CS knows it's being returned "defective" & will send a replacement if available. Thanks for posting photo.
02-10-2020 10:23 AM
My Mom used that Vaseline on zippers too. Me and zippers do not get along.
02-10-2020 10:52 AM
I ordered this bag in two colors but returned them both. Just too big for a crossbody, it would have worked better as a shoulder bag.
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