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Respected Contributor
FranandZoe
Posts: 3,690
Registered: ‎03-09-2010

How to track a USPS package mailed with a Smart Label?

‎05-27-2021 11:21 AM

After it's been "tendered to returns agent""  The message will say that USPS is no longer in possession of the package.  I saw somewhere that you could track it thru Smartlabel tracking but that still ended at the returns agent.  So how is it possible to track it?

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Magny
Posts: 1,446
Registered: ‎10-18-2011

Re: How to track a USPS package mailed with a Smart Label?

‎05-27-2021 12:02 PM

My experience is that once the returns agent has it, you won’t know anything until it is delivered to QVC.  Check with CS, if it doesn’t show up after a reasonable number of days.

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FranandZoe
Posts: 3,690
Registered: ‎03-09-2010

Re: How to track a USPS package mailed with a Smart Label?

‎05-28-2021 11:39 AM

@Magny wrote:

My experience is that once the returns agent has it, you won’t know anything until it is delivered to QVC.  Check with CS, if it doesn’t show up after a reasonable number of days.

Thanks.  That's what I figured.  I actually wasn't talking about QVC but JJill.  I got an email from them that they received my return but I was expecting updates from the PO and didn't get them.  

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