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10-28-2018 04:29 PM
Sure would have been nice if the Q had the free shipping yesterday. I feel sorry for the women that ordered bags yesterday and got stuck paying shipping costs when it could have been free today.
10-28-2018 05:51 PM
This was the first TSV I have totally loved in a long time. Ordered the tan one.
10-29-2018 04:39 AM
10-29-2018 08:08 AM
@Blingqueen023 wrote:Sure would have been nice if the Q had the free shipping yesterday. I feel sorry for the women that ordered bags yesterday and got stuck paying shipping costs when it could have been free today.
I think a phone call should do the trick. I hope all who ordered on TSV day call CS and have them make an adjustment.
10-29-2018 11:02 AM
@faeriemoon wrote:
@Blingqueen023 wrote:Sure would have been nice if the Q had the free shipping yesterday. I feel sorry for the women that ordered bags yesterday and got stuck paying shipping costs when it could have been free today.
I think a phone call should do the trick. I hope all who ordered on TSV day call CS and have them make an adjustment.
You'd like to think they would refund the shipping but at least one customer reports calling and being told 'no dice'. The system apparently won't let you cancel and so refusing delivery appears to be the only option. If one returns the bag then that cost will probably be tacked on as well. This was really poorly thought out and managed by QVC. So much for being valued customers...
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