@Gabidog
I called CS a little while ago because needless to say, my planters did not arrive today. The rep assured me that she cancelled BOTH of my orders, but I told her that I didn't think it was possible because they are "in process." She told me that the system allowed her to do it and all was taken care of. Sure it was.
Not even five minutes after hanging up, I get two emails saying that my request for a cancellation was put into Roberta's, but that it could be too far along in the shipping process to do so. Just as I thought.
I checked my status a few minutes later and they have now changed my ship date from May 5th to May 20th. Really?!?
I don't understand how something could take over a month to ship. I honestly don't even think I'm going to get them by the 20th. They are just stringing me along at this point...
I have never had this experience with QVC before and I'm actually really bothered by it. I would be more understanding if there was an explanation for it, but no one knows anything. I am just left to assume that the vendor is having either shipping or quality issues and orders can't be received at this time. The fact that they have disappeared from QVC makes it even more strange.