Garden

[Sue487]

QVC is great at selling products but doing a terrible job at customer service. My plant order arrived dead, cooked!!!!! And, there is no way for me to notify them. I understand that there are problems right now, but I can’t even contact them online. A very unhappy customer ☹️

[Dinaki]

Welcome to QVC forums

[Kachina624]

@Sue487    All you have to do is email our moderators at qvcsocialteam@qvc.com.  Include your order#

[QVCkitty1]

This is no help to you now, however, I ordered some plants from ?Walmart's, and they came in great condition. Something to think about in the future.

[JustJazzmom]

Lots of other mail order companies to use other than QVC.

[gardenman]

Shipping anything live is part science, part experience, and part luck. The seller can do everything perfectly but if the shipper leaves the package sitting in extreme heat or cold at any point of the journey, the formerly live items can arrive dead. A day or two's delay in forwarding the package can kill the formerly live items. Delivery vans typically have warmer (near the exhaust or engine) and cooler parts (near the doors or outside walls in winter) and depending on where your package is in the van it could arrive perfect, or cooked or frozen. 

Pretty much every company that ships live stuff expects a certain level of death among their shipments regardless of how careful they are in packaging the items. Bad things happen as packages move around the country. I'd be shocked if there was a company anywhere that didn't have reviews saying someone's plants arrived dead. I've gotten plants from the same company on several occasions that arrived in perfect condition, then some will arrive looking like they were in a war.  All had been packed the same, but had different experiences on the trip to me.

[mousiegirl]

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@QVCkitty1 wrote:

This is no help to you now, however, I ordered some plants from ?Walmart's, and they came in great condition. Something to think about in the future.

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@QVCkitty1   So have I, and also Home Depot sends large, healthy plants.

[SANNA]

I was wondering about mail orders of plants. Next year we will redo our landscape and I really want to plant azaleas,roses and hydrangeas. And I do not have a big truck to get it all from the farm, plus soil, mulch, etc.

could anyone recommend good quality mail order plant company? 

Thank you

[JustJazzmom]

There are many -- look at this website and type in the plants you want under their search by category. 

Roses you have many choices -- as a Rosarian, I recommend own root vs. grafted roses.

Here are a few: Chamblees, Heirloom & Roses Unlimited which I have used in the past for my own garden.

[SANNA]

Thank you,