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Regular Contributor
Sassyboo3
Posts: 198
Registered: ‎07-21-2013

QVC quality is a JOKE as is Customer Service

‎09-16-2015 03:33 PM

Received Roberta tuberrose bulbs (half the size shown on air). When they failed to bloom after giving them ample time (100-110 days), (See my prior post), I emailed customer service and was told they are under warranty for 90 days!!!!  THIS MAKES NO SENSE with a 110 day bloom time!!!!  Why would I want a replacement on a DEFECTIVE item? THEY HAVE RIPPED ME OFF FOR THE LAST TIME......

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: QVC quality is a JOKE as is Customer Service

‎09-16-2015 03:49 PM

@Sassyboo3 I'm sorry this happened, if we can be of any assistance please email us at QVCSocialTeam@qvc.com . Alice

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