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05-19-2014 03:40 PM
Scr*ew up might be a better word than dishonest. Apparently the flower people aren't well organized either. It's almost June and I received an email stating that delivery of my order would now be the end of the month so they could provide healthier plants. ???
And the other flower guys can't seem to ship out 3 lily tubes (roots)! Haven't seen them yet nor received any correspondence.
Come on you plant guys - you've been dancing around that QVC studio floor for six months and you can't get 2 small orders out the door? I went to website order screen and cancelled the first one - but really do want the other product (lily).
Left hand doesn't know what the right one is doing! (QVC and vendors)
05-19-2014 04:22 PM
If you've been a loyal customer and have had good experiences for years, why would one mess-up like this make you decide QVC is "dishonest" and in the business of "floating customer monies"?! Talk about jumping to conclusions and hastening to call the firing sqad! It sounds to me more like an order/processing error, either on the part of QVC or the nursery. Perhaps QVC placed the order as stated and thought the order was to be processed and delivered as they told you........but perhaps Roberta's never received the order or lost or mishandled it. Such mistakes do happen, you know.

This strikes me as a great reminder that you may have much better results -- and get much healthier, better plants -- if you go to your local nursery, talk to the experts there, and hand-pick the plants yourself!
05-22-2014 10:46 PM
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