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04-19-2020 12:34 PM
Hello, I ordered the Cottage Farms Drift Peach Rose tree on gardening day. It arrived last night. I took it out of the carton a few minutes ago and was going to plant it in my pot. I noticed the root looks like it is cut in half. There are only roots going on one side and stright down. The side that appears "cut off" also has a big gash going into the tree pole part about 3" long; like a big chuk is missing. The rose bush at the top looks ok and is good a green. My questions is, should I request a replacement due to the root ball having part missing and a gash in the tree? I do not know much about gardening so I figured I would ask and see if anyone knows. I hate to plant it and then have it die because I was going to plant other stuff in my pot around it. They claim they dig these up before shipping and trim them so I think someone got carless with the shovel.
04-19-2020 12:40 PM
@ugabugabooooo It would be helpful if you could post a picture of the rootball. It's kind of hard to visualize what you're describing.
04-19-2020 12:41 PM
Call CS immediately.............or sooner. You don't want a half dead tree. Suggestion: never plant - a plant - upon arrival. Poor thing has been bounced around & cheated out of daylight for who knows how long.
Water it = yes Talk to it = yes..........but let any plant adjust to new temperature & new home.
04-19-2020 02:19 PM
Here is a picture of the root. Not sure how good the "chunk" missing shows up.
The top is green and has tiny sprouts.
I am not a gardener. Haven't even tried in years. Not a green thumb but decided since I was stuck at home it was something to do! I have no idea if this is ok or not. Thanks for everyones advice!
04-19-2020 02:38 PM
I did try calling C/S but they are not working on Sundays it said.
04-19-2020 03:08 PM
I can see the chunk very good - looks more like a split and then the 'trunk' doesn't cover the inner section of the tree. Without that protective truck covering - insects or disease could result - or cause rot to occur over time. The green stems look real good - - the roots look properly cut. Just that chunk sections does appear a question.
I can't see your pictures when I'm typing - did it come as bare root or did you pull it out of a pot of dirt?
With roses sold as bare root - they say to soak the roots in a pail of water over night - giving the plant a good drink of water and it wakes it up from dormant stage.
Post any additional info you might have.
04-19-2020 03:53 PM
Don't they guarantee the plants for a year? I think I'd go ahead and plant it and see how it does. The top looks very healthy.
04-19-2020 04:49 PM - edited 04-19-2020 04:51 PM
@ugabugabooooo wrote:
Here is a picture of the root. Not sure how good the "chunk" missing shows up.
The top is green and has tiny sprouts.
I am not a gardener. Haven't even tried in years. Not a green thumb but decided since I was stuck at home it was something to do! I have no idea if this is ok or not. Thanks for everyones advice!
@ugabugabooooo It has roots and root hairs, and is green at the top, very healthy looking, pot it or plant it, there is a warranty of one year, I believe, and if it dies within that time, you will receive a replacement or refund, check on this in the description. I have never had a problem with any Cottage Farms roses and I have a lot of them.
04-19-2020 11:31 PM
It was a bare root purchase. This is how it arrived. I went ahead and planted. I will see how it goes. Thanks for all of your responses!
04-23-2020 03:27 PM
Looking at the closeup of the root system, it's even on all sides. When you said there were only roots on one side I wondered. But your photo shows roots on all sides. That chunk or split right below the trunk looks okay. It's going to be below ground anyway & not visible.
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