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07-12-2016 09:07 PM
I just received my new tracfone, I can't find where the 1300 minutes are, am I missing something? thanks
07-12-2016 09:09 PM
You should get them when you activate your new phone.
07-12-2016 09:15 PM
Many people who recently got new phones at HSN didn't get their minutes. They called HSN CS and they got the minutes for them.
07-12-2016 09:35 PM
If you bought the phone from QVC, the minutes are already loaded in the phone. Just activate the phone. I can't speak for any phone recently bought from HSN.
07-12-2016 09:59 PM
I bought three of the Grand Prime (recent QVC TSV) tracfones. When you activate the phone the minutes are automatic. You do not make a separate call to get your minutes like in the past.
07-12-2016 10:19 PM
thank you people!
07-13-2016 09:53 PM
They streamlined the process. I thought I lost the minutes card. My minutes loaded a couple hours after the phone was active.
07-13-2016 10:20 PM
@Kachina624 wrote:Many people who recently got new phones at HSN didn't get their minutes. They called HSN CS and they got the minutes for them.
I got my phone from HSN and I downloaded a free app that will help you keep track of minutes. My minutes were there as soon as I activated the phone. I have purchased minutes twice. I use my phone alot, not sure if the tracfone is a good one for me. However I have had no problem. I call the tracfone number to purchase minutes. I have not done anything on line yet. The minutes have been tripled everytime I order.
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