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Valued Contributor
Posts: 748
Registered: ‎05-24-2011

I finally received the email about the lack of quality control on the Lamo boots (TSV Oct 31). I decided to cancel because 1., don't know when they'd be back in stock and 2., don't know if I can count on the quality.

It's a disappointment because winter, with snow, is fast approaching the Midwest and I thought I'd be covered, but guess I'll just have to keep looking for warm boots.

Super Contributor
Posts: 307
Registered: ‎03-18-2010
Yes, it's a good thing you didn't receive them and then have quality issues.
Valued Contributor
Posts: 686
Registered: ‎03-10-2010
I think you did the right thing. QVC's e-mail to customers, is sketchy at best. I have never heard of any retailers directing either UPS or the post office to NOT deliver to the customer, but to return the item. I have a feeling the problem is far more serious than packaging or quality control.
Respected Contributor
Posts: 2,070
Registered: ‎03-13-2010

What is scary is that there are people that got them. Those people are not complaining about the packaging or saying the got the wrong size (I am doubting the whole size mismark thing). Those people have the right to know what is up with the boots they own and we have a right as purchasers, so we can make a good decision on if we want to wait until this issue is resolved or not.

Deb

Super Contributor
Posts: 489
Registered: ‎07-10-2011

I don't go in for wait list orders because sometimes

I shop on impulse and by the time 45 days are up

I may not even want those items.

Trusted Contributor
Posts: 1,399
Registered: ‎03-16-2010

I just cancelled mine too. I don't trust the story QVC is peddling. To not let packages be delivered? Maybe those particular boots are fine?

It sounds to me like a crack in the QVC/Lamo contract may have showed up, and now they just sent all the boots back to the vendor (which would be why they would be trying to intercept deliveries).

I like the boots, but do not trust they will ever fulfill the quantity they sold that day. Some deliveries did slip through and those people seem happy with the boot, so to me, that is indicative of larger problem (not packaging or quality).

The Q needs to get honest with us.

Honored Contributor
Posts: 16,938
Registered: ‎12-29-2010

I'm not cancelling. I'm doubting I get them, but I want my pink Lamos if they come. I'm ticked that I don't know "why". Their "story" is b.s.

I don't think QVC gives a flying fig if we cancel or not. I'm keeping my order intact to see what happens.

"friends don't let friends drink white zinfandel"
Honored Contributor
Posts: 13,347
Registered: ‎07-25-2010

I wouldn't buy anything named Lamo.

Respected Contributor
Posts: 3,595
Registered: ‎12-22-2013
The label on the back has a cute little sheep on it. Better than a boot label with UGH on it.
Honored Contributor
Posts: 11,126
Registered: ‎06-20-2010
On 11/5/2014 brewhaha said:

I wouldn't buy anything named Lamo.


I wouldn't either.