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Regular Contributor
Posts: 156
Registered: ‎07-12-2012

Did anyone else's joggers go on backorder? I bought these at midnight and now it states they're on backorder. Hmmmmm.

Valued Contributor
Posts: 743
Registered: ‎08-05-2018

Just to answer your question see my pair of  the Zuda TSV  will be arriving on Monday, and I did not order  till late afternoon.

Super Contributor
Posts: 465
Registered: ‎03-09-2010

@lovethgedress wrote:

Did anyone else's joggers go on backorder? I bought these at midnight and now it states they're on backorder. Hmmmmm.


I had the same thing happen to me when I ordered a big deal during the first presentation about a month ago. My order is still in backorder. I do not think QVC is fulfilling orders in the order they came in. I think if your area is low on the list then later orders are fulfilled first. Qvc did not send me a notification about a backorder until 8 days after I ordered the product. The email said they may cancel my order if they do not get in stock. That is awful customer service. I rarely order from Qvc now and certainly would not order anything I truly wanted because who knows if you will get. I just ordered the big deal because of the price. I can get the product elsewhere for a little more.

Respected Contributor
Posts: 3,546
Registered: ‎03-09-2010

I just cancelled my back ordered items. I found what I wanted on the Zuda site.

Contributor
Posts: 37
Registered: ‎11-13-2010

Yes, mine went on backorder today yet have not received an email to inform me.  I just happened to notice when going through my orders.  I think that is kind of inappropriate that QVC doesn't inform us.  I ordered over $100 in Zuda product on their TSV day and now wonder whether I should hang in there or cancel.  I wonder why they don't care about their customers.

Contributor
Posts: 24
Registered: ‎03-10-2010

The fact that I can't cancel when orders go to the "preparing" status is so frustrating. I understand shipping and delivery issues, but I wish I would have at least received some sort of notice and a chance to cancel. Now I dont know when/if my clothes will arrive.