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05-15-2021 09:04 AM
Did anyone else's joggers go on backorder? I bought these at midnight and now it states they're on backorder. Hmmmmm.
05-15-2021 10:37 AM
Just to answer your question see my pair of the Zuda TSV will be arriving on Monday, and I did not order till late afternoon.
05-15-2021 12:15 PM
@lovethgedress wrote:Did anyone else's joggers go on backorder? I bought these at midnight and now it states they're on backorder. Hmmmmm.
I had the same thing happen to me when I ordered a big deal during the first presentation about a month ago. My order is still in backorder. I do not think QVC is fulfilling orders in the order they came in. I think if your area is low on the list then later orders are fulfilled first. Qvc did not send me a notification about a backorder until 8 days after I ordered the product. The email said they may cancel my order if they do not get in stock. That is awful customer service. I rarely order from Qvc now and certainly would not order anything I truly wanted because who knows if you will get. I just ordered the big deal because of the price. I can get the product elsewhere for a little more.
05-15-2021 05:36 PM
I just cancelled my back ordered items. I found what I wanted on the Zuda site.
05-15-2021 07:31 PM
Yes, mine went on backorder today yet have not received an email to inform me. I just happened to notice when going through my orders. I think that is kind of inappropriate that QVC doesn't inform us. I ordered over $100 in Zuda product on their TSV day and now wonder whether I should hang in there or cancel. I wonder why they don't care about their customers.
05-17-2021 02:36 PM
The fact that I can't cancel when orders go to the "preparing" status is so frustrating. I understand shipping and delivery issues, but I wish I would have at least received some sort of notice and a chance to cancel. Now I dont know when/if my clothes will arrive.
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