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05-28-2014 12:00 AM
… but you weren't charged for it?
I ordered the d&co. TSV skorts last week, but I canceled it the same day.
They arrived today and my account hasn't been charged. If I return them now, do I pay shipping?
05-28-2014 12:10 AM
Call customer service for guidance.
05-28-2014 12:35 AM
I'd wait a few days ... the charge may be pending.
05-28-2014 12:39 AM
On 5/27/2014 ennui1 said:I'd wait a few days ... the charge may be pending.
That might be the case, but usually I can see a pending charge in my account activity. I'm going to call CS tomorrow when I have more energy. I would think they can refund just the shipping charges?
05-28-2014 12:44 AM
On 5/27/2014 house_cat said:On 5/27/2014 ennui1 said:I'd wait a few days ... the charge may be pending.
That might be the case, but usually I can see a pending charge in my account activity. I'm going to call CS tomorrow when I have more energy. I would think they can refund just the shipping charges?
Do you not like them? Maybe they're a gift.
05-28-2014 12:45 AM
If you haven`t opened it write refused and return, works for UPS and USPS.
05-28-2014 12:46 AM
Yes, call Customer Service so they'll make a note not to charge you for return shipping. This has happened to me a few times, if you've cancelled the order and it arrives anyway they ask you to return it and will refund the shipping.
05-28-2014 12:47 AM
05-28-2014 12:55 AM
On 5/27/2014 OldFoogey said:If you haven`t opened it write refused and return, works for UPS and USPS.
I did open it, because I couldn't imagine what I had ordered.
I didn't try them on, but the outer package is opened. I'm assuming CS can figure it out.
05-28-2014 01:04 AM
Return the items on them.
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