Valued Contributor
Posts: 969
Registered: ‎09-10-2010

Just got an email from Q cust svc stating that my "return" was on its way and will be processed as soon as it is received.

This is a nice change. There have been many threads posted re: unable to track returns.

Have you received any similar emails ?

Valued Contributor
Posts: 1,070
Registered: ‎03-30-2010

Yes, I think it's a great feature. I sent back four clothing items in one bag on January 28 and was very happy to get the tracking email, too. I tracked the package this morning and learned it was delivered in Lancaster, PA on February 7. Still no returns showing up in my account, but at least I know it was delivered.

Respected Contributor
Posts: 3,104
Registered: ‎09-12-2010

Yes. Like that.