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Contributor
Posts: 30
Registered: ‎06-13-2010
Purchased 2 pairs one was fine. The other had obviously been worn & returned. Stain on right boot. Zippers down, stuffing & wrapping missing. Perfume type smell. I am shocked - the boots were NOT listed "as is". I am officially an ex customer now. There is no more Q in QVC. Is that legal?
Honored Contributor
Posts: 10,238
Registered: ‎06-06-2019

Re: Used items - A369543 Boots

I doubt it's illegal.  People return things to stores and they resell them.  

Honored Contributor
Posts: 16,364
Registered: ‎05-18-2017

Re: Used items - A369543 Boots

Return them and get another pair.  Yes, they should have been inspected when returned the first time.  Mistakes happen.

Trusted Contributor
Posts: 1,481
Registered: ‎03-10-2010

Re: Used items - A369543 Boots

u say return them like it's an easy task...i bought an item on waitlist...changed my mind but it already said in process so i couldn't cancel...said in process for 3 weeks...finally shipped...the wrong size item was sent to me...paid to ship it back & have been waiting 8 weeks for a refund...cannot get a hold of a live person to speak with...i don't have these problems or 'mistakes' as u call them with any other company i deal with...if QVC doesn't shape up they won't last another year...