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Honored Contributor
Posts: 28,672
Registered: ‎08-19-2010

Word to the wise. Don't use UPS to return packages to either the Q or HSN.

Mine was suppose to had been delivered Wed. Now, it says Fri. 3 days late.

Fedx for me from now on.

Super Contributor
Posts: 5,837
Registered: ‎03-01-2013
I use the labels they provide. Always get credit. I am not concerned with speed.
Esteemed Contributor
Posts: 5,102
Registered: ‎03-10-2010

I always use their return labels, too....and never have a problem....

however....I have used UPS many many times and my package always gets to its destination exactly when they say it will....they have a great tracking system that tells you when and where the item arrived....I use UPS mostly for sending gifts or just "stuff" to my family in Michigan.....but have sent things back to the Q through UPS....

Honored Contributor
Posts: 12,985
Registered: ‎12-07-2012
No problems here with UPS.
Honored Contributor
Posts: 28,672
Registered: ‎08-19-2010

I have a tracking label that I follow, too, online, and I paid 10.33 to get my pkg. back to HSN on the 9th. It's still on the truck ! I called my local UPS office, they had me to call HSN, no, they haven't received it, Keeps getting 'updated to delivery by end of the next day". Guess he enjoys riding around with it.

I'll know better next time.

Respected Contributor
Posts: 4,882
Registered: ‎03-09-2010

I print my own label,(save the address as a draft in MS Outlook) and send by USPS. I use first class or priority mail with a tracking number.

Honored Contributor
Posts: 28,672
Registered: ‎08-19-2010

This is so wacked ! I wake up this morning with an email from HSN saying my return has been processed and refunded my credit card.

Then, when I go to UPS tracking they said "out for delivery by end of day". Huh ?

I got ahold of a lu lu, I guess.

Phew, it's over, anyway ! I'll confirm when I call Visa.

Trusted Contributor
Posts: 1,816
Registered: ‎06-06-2012

I love UPS, and prefer them over any other shipping method.

Respected Contributor
Posts: 2,005
Registered: ‎03-10-2010

I had the misfortune of returning something and not keeping the return information. The company (not QVC) says they have no record of the return, tracking # never activated, and I can't find proof on my UPS or USPS accounts that I ever sent it. Grrrr! At least it was only $28 - but a strong suggestion (from self) to not be buying so much, and to keep better records when I do!

Super Contributor
Posts: 408
Registered: ‎02-07-2012

I use the labels provided by either QVC or Amazon. But I always get them scanned at either the post office or UPS Store. That way I have proof I returned/mailed them. If necessary QVC can track the packages if you call customer service. They will know if the package has been mailed.