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01-11-2017 08:14 PM
For the past week or two, many of the items of clothing I have looked up have had videos that say they don't work. There is an X over the center of the video saying there is a problem. Is it just my computer or are others finding this too?
01-11-2017 08:50 PM
No problems here using an iMac, Sierra v12.12.2 & Firefox v50.1.0.
Adobe Flash is upgraded also.
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Which are you using, Mac or PC?
Which OS are you using - comp?
Which browser & version are you using?
Have you tried switching browsers?
Using latest version of Adobe Flash?
Tried restarting?
"Never argue with a fool. Onlookers may not be able to tell the difference."
01-11-2017 10:57 PM
Mz iMac~~Using PC and restarted 3 hours ago. Will try to update Adobe Flash. Thank you so much. Can't see the presentations this past week. Have never had this problem before ever on QVC.
01-11-2017 11:41 PM
I'm on a desk top, Windows 10. No problem.
01-12-2017 12:07 AM
Yes, I have had the problem intermittently over the past couple of weeks. It happens on certain videos and not others. I also notice that a lot of items that have aired don't have a video available at all; not sure what's up with that.
01-12-2017 02:09 AM
So have I. My computer upgraded but something happened and I had to upgrade Adobe Flash.
01-12-2017 11:12 AM
Thanks for the feedback. Have already updated, but some videos still are not working. Some are. Will keep working on it.
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