Technical glitch cost me my item - SO disapointed!!

bettyboop85 · ‎11-24-2010

I caught the end of PM Style amd jumped on the Barefoot Dreams vest. For some reason, the site was being wonky and I got a message saying the site was "down for maitenance" but my order will be fufilled. Annoying, but okay. I double check this morning only to see the order was NOT placed and it;s completely gone! I should have been more vigilant last night but was tired. Ugh! hope it comes back soon!

Renata22 · ‎03-16-2010

That is so aggravating! It's happened to me before and I lost the item, too. Was it a special price?

bettyboop85 · ‎11-24-2010

it was the 6 easy pays!

Magny · ‎10-18-2011

Call CS & tell them. They are often very nice!

bettyboop85 · ‎11-24-2010

I tried a live chat - no good, they don't have any in stock. I might keep bugging them on the phone though...squeaky wheel gets the grease and all that!

ChynnaBlue · ‎05-22-2012

I'm sorry, @bettyboop85. That would make me really sad. Many ago I ordered a jacket from QVC that I had my heart set it. When the package arrived, instead of a red jacket in size small, the package had a moss green jacket in size XL. I called customer service and they were all out of the jacket in my size and color and there was no reorder. I literally cried over that one.

I do hope it comes back in stock and you're able to get the item.

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Puppy Lips · ‎05-09-2010

I once tried to order something off the app on my phone. But it said that I could not order the item that way and had to call in, so I did. Well I ended up with two. When I called customer service to say that one would be coming back and I did not want to be charged the shipping either way, she was a bit rude. She made it sound like it was my fault. I have no idea why that happens -- but it happens to me once in a while -- that I can not use the phone app, and I have to call instead.

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead

skuggles · ‎11-20-2013

I couldn't order the french terry poncho for the same reason. When I could finally get to the item, the size/color had sold out. Grrrrrr.I decided I would have probably been unhappy with it because it was a worn return. That thinking helped ....

tdog · ‎04-05-2010

@bettyboop85 wrote:
I caught the end of PM Style amd jumped on the Barefoot Dreams vest. For some reason, the site was being wonky and I got a message saying the site was "down for maitenance" but my order will be fufilled. Annoying, but okay. I double check this morning only to see the order was NOT placed and it;s completely gone! I should have been more vigilant last night but was tired. Ugh! hope it comes back soon!

@bettyboop85 The exact thing happened to me. My color was sold out.The price was great on that item, too. I got waitlist on the silver but the reviews said it ran very big so I cancelled that one. I wanted the cocoa color.