Fashion

[AngelPuppy1]

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@Caaareful Shopper wrote:

I can understand totally how you feel.  There's a thread somewhere here devoted to the discussion of the proliferation of Self Check-Outs, Yay or Nay.

I for one, love self check-outs.  They are not just in Target stores, they have become the norm in almost every store I frequent, including all of my grocery stores (Giant, Safeway, Harris Teeter, BJs, and Whole Foods), my CVS stores, and my Target.

Just as you say, the long lines persist at the cashier stations.  But I never have to wait, even for one person ahead of me, because I always use self check-out.  I prefer the speed of getting all my errands done, no conversations about the weather or what I'm cooking with the ingredients I'm buying, no waiting behind long conversations of the person ahead of me either.

Plus, my Target is attached to the complex of buildings where my office is located.  So I am lucky in that I can take the elevator down and go through a walk-way just for Target shoppers.  So I'm hardly ever there on weekends. 

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@Caaareful Shopper 

That's a good setup that you have!

It used to be that way here.  With numerous stores, the self checkouts people were hesitant to use them.  Now with the reduction of regular cashiers, more and more people are using them and you often have to wait in lines which are often just as long or longer as the regular lines!  

[AngelPuppy1]

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@qualitygal wrote:

@AngelPuppy1  I hope you let Target know how you feel.  They can't correct something if they don't think it bothers anyone.  So if you did, great, if not yet, I hope you do.

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@qualitygal 

I did not.  At the time I left, I had been shopping for hours and was so tired and was expected home for dinner.  I should do so,  What do you think would be better?  To do so by what method?  Go to the store, do so by phone, e-mail, letter, or what???  Thanks!

[qualitygal]

I'd write the company.  Those things on those changes usually come from the top.  Maybe that would help to get resolved in other stores too.  Good for you!!!

[violann]

My experience with Targetwas kind of funny, but it caused me to stop shopping there.

I got a RED CARD probably as soon as our local Target opened, mostly because I thought the 5% discount for using it was a cool idea.

I hate our mall, so I'd typically make a list of what I was planning to buy and go to Target once in a while to shop for my list.

THEN- without notifying me, they reduced my credit limit to a relatively small sum, and the day I went to buy an iPad I was told rather loudly at check out that I couldn't use my credit card to pay for it.

SO- I STOPPED SHOPPING THERE.

Who won????

[Sadiesadie]

@violann : The Red Card isn't a credit card. How could they lower the limit on your personal credit card? Strange.

Our store is a pleasure to shop in. We have no complaints.

[on the bay]

@tototwo -

It is not my favorite store though all my children use it the most.

I am interested in why you don't like it if you are ok with sharing that.

[violann]

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@Sadiesadie wrote:

@violann : The Red Card isn't a credit card. How could they lower the limit on your personal credit card? Strange.

Our store is a pleasure to shop in. We have no complaints.

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Thank you  @Sadiesadie  for clarifying. Could that be a difference from state to state? In the very brief amount of time in which I used it, I got billing statements, paid them immediately, and had never carried a bonus.

Store credit? I have no idea. I pursued it to a level above the store, and was told I "didn't buy enough". When I pointed out that buying as much as I did was more than the nothing I'd be spending moving forward, they were unimpressed.

[Denise in PA]

I work in such an environment and I can tell you this is the new way of cutting costs.  We have cut hours of cashiers and the company is SAVING MONEY, which is the bottom line for retail.  Such a shame!  We get complaints daily but can do very little to change the situation.   On-line shopping has helped create this situation. Brick and mortar suffers.

[Shanus]

I don't think the self-checkout lines are there to be an advantage to the customer. The management is cutting back on hiring this way.

I find it slow going either way especially since so many people now bring dozens of small fabric bags that take forever to load, arrange, re-arrange, try to fit everything in and then come up short and try again. 

We have a few mom & pop, mostly veggie based, more farm stand type food stores that also carry all the basic groceries...not chain stores. They're very environmentally conscious and do not provide bags. You have to bring your own bags. 

[magicmoodz]

@AngelPuppy1  I'm sorry to hear you are frustrated with Target. I recently had an issue with a product (valued at $10.00) I ordered for pick-up.  Ironically I received an email survey for that same pick-up.

I completed that survey providing honest, constructive feedback. A few days later I received an email from the store manager apologizing and requesting my name and address. Within another few days I received a thank you card for my business and an apology and gift card for my trouble. I would urge you to contact your store manager to share your concerns. You might be pleasantly surprised. 

I am a Target fan--I live in the same city as their headquarters. Our stores are very nice and while my neighborhood store is medium sized, the big Target I also shop probably has 20 stations for self checkout divided between opposite ends of the store so there are never long lines. Truthfully big box type stores are anxiety-creating to me. When I have been with my husband and we need something from Home Depot or Menards I cannot wait to escape. Walmart is not even on my radar. I fear I will get lost in Ikea--seriously they have arrows on the floor much like breadcrumbs so we can find our way back. 

The only box store I can tolerate and actually like is Target. I hope you get some resolution to your issues with Target or have a viable alternative that provides an enjoyable shopping experience.