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09-27-2017 08:13 PM
YEs, I am in a regular retail store. ALl the employees in my store provide wonderful,service to our customers. I can guarantee that if you were to walk in for the first time you would not be able to,tellif the sales person who helped you was a manager, assistant manager, client specialist or a sales associate. We have a very large older customer demographic that shops with us and many of them are quite "needy". A lot of them are quite unable to choose clothing for themselves. UNsure of sizes or what styles look good on them or what goes together or even if something fits properly. THey require a great deal of personalized attention which all of us are happy to provide. IT makes me feel good when someone leaves with a new outfit that makes them feel good with a smile on their face. THis past summer I assisted a younger woman who was from out of state who needed a dress for her mother's funeral which was local. I spent about a hour with her and she ended up purchasing a black dress with white roses scattered on it. Her mother's favorite flower was white roses. SHe was so happy to have found that dress and said she knew her mother was smiling down on her.
09-27-2017 08:29 PM
@Annabellethecat66 wrote:I was saying something nice about someone. I am sorry to have 'mixed' up the words. Anyone who's ever shopped at Talbots knows it is a store.
@If I caused any confusion, I apologized. I do know @ECBG personally and I do know she "STYLES" people beautifully as she's EMAILED me pictures of outfits she herself has put together.
My version of styling myself is knowing not to put plaids with flowers and that I like all of my colors to match. Cathy @ECBG knows first hand how to take someone like me (challenged) and style them.
Perhaps that's what I should have said. I had no idea my posts were even read much less looked over so carefully.
The error is now corrected.
I didn't mean to make a big deal over it -- I just thought it was a little confusing since someone picked up on the "designer" designation. To me, "designer" implies someone who actually designs the clothing itself, and that wasn't the case here.
09-27-2017 10:37 PM
Who knew Talbots was so confusing. I've been shopping there for more than 25 years. I've been to Talbots Outlets at Tangiers Outlet Centers. When I was working there was a SA that usually helped me. She'd give me a call when she thought I'd be interested in a particular item or an upcoming sale. As my purchases became fewer so did her calls. I lost interest in their fashions. Eventually that store closed. There were other stores in our area that were remodeled.
I do not think I ever encountered an in house stylist. At the outlets you are lucky to find anyone other than the help at the register. The fitting room usually is a disaster and there is seldom a fitting room attendant.
09-27-2017 10:52 PM
@muttmom wrote:Who knew Talbots was so confusing. I've been shopping there for more than 25 years. I've been to Talbots Outlets at Tangiers Outlet Centers. When I was working there was a SA that usually helped me. She'd give me a call when she thought I'd be interested in a particular item or an upcoming sale. As my purchases became fewer so did her calls. I lost interest in their fashions. Eventually that store closed. There were other stores in our area that were remodeled.
I do not think I ever encountered an in house stylist. At the outlets you are lucky to find anyone other than the help at the register. The fitting room usually is a disaster and there is seldom a fitting room attendant.
THere is a outlet store about a 45 minute drive from me. THere is also a Wegman's close by so I will make the drive and visit both. I agree that finding anything beyond basic help at the outlets is almost impossible. THere are not sales people on the floor. MAybe a dressing room attendant if you are lucky and one or two people at the front ringing up customers. YOu are definitely on your own finding things. CErtainly do not have any designers at the outlet near me.
09-28-2017 12:07 AM
@muttmom,@Kathypet, Hello Ladies! I hope you both enjoy your shopping experiences. In our boutique/store, my college degree (s) involved many of the classes that Justine Leconte, who's videos I have linked in Fashion, did at Parsons, however, at one point, I took a detour and added Interior Design as a concentration as well as Chemistry as a double major.
I had some of the highest Interior Design classes in the state and wrote I Design state curriculum during the 36 years I taught.
I enjoy helping the lovely ladies feel beautiful by helping them put ideas together they feel comfortable with.
We all work together, and have a fantastic team. Some are management (which I don't want) and all are associates. I am the only one that loves color and loves to work with it using complection colors and the color wheel as well as having an extensive background in color and design. People ask when I work and often call before they come.
09-28-2017 01:11 PM
I am not questioning your credentials to be a stylist. You've mentioned them numerous times. The Talbots Outlet where you work is no reflection on the ones I've shopped. These would never be mistaken for a boutique. I wouldn't call the retail stores boutiques either.
09-28-2017 01:26 PM
@KathyPet wrote:YEs, I am in a regular retail store. ALl the employees in my store provide wonderful,service to our customers. I can guarantee that if you were to walk in for the first time you would not be able to,tellif the sales person who helped you was a manager, assistant manager, client specialist or a sales associate. We have a very large older customer demographic that shops with us and many of them are quite "needy". A lot of them are quite unable to choose clothing for themselves. UNsure of sizes or what styles look good on them or what goes together or even if something fits properly. THey require a great deal of personalized attention which all of us are happy to provide. IT makes me feel good when someone leaves with a new outfit that makes them feel good with a smile on their face. THis past summer I assisted a younger woman who was from out of state who needed a dress for her mother's funeral which was local. I spent about a hour with her and she ended up purchasing a black dress with white roses scattered on it. Her mother's favorite flower was white roses. SHe was so happy to have found that dress and said she knew her mother was smiling down on her.
@KathyPet I'm pretty sure I know the dress you are talking about, having seen many ladies try it on in the dressing room (some looked great in it, some didn't). That was a wonderful choice for that customer, given the circumstances she needed it for and its meaning to her.
To me in our city, the help I receive in Talbots varies among the four stores that are close to me. Sometimes I feel it is "too much" and I feel smothered. In the store I go to most frequently (the largest in my state) they all know that I like being independent and not to help me unless I ask for help, at which time they are glad to help and are very helpful. One salesperson at a different Talbots (a small one where I got my earrings last Saturday) is much pushier than any Talbots clerk I ever dealt with before. I once called the 800 number and told them a story about her I'd just had in the store and the CS person I talked to said, "oh dear - that isn't at all the kind of help we want to give our customers" and gave me 500 points in my account for that experience. This clerk used to work at a BBW where perhaps they trained her to be pushy. But one thing (among many) she does is always give me a hard time when I return something and tries to twist my arm into not returning it saying something like "oh, but that's so pretty, are you sure?" and goes on and on with arguments why I should keep it before she does the return. Lady, I decided about it at home and I want to return it!
09-28-2017 02:29 PM - edited 09-28-2017 03:30 PM
@ECBG wrote:@muttmom,@Kathypet, Hello Ladies! I hope you both enjoy your shopping experiences. In our boutique/store, my college degree (s) involved many of the classes that Justine Leconte, who's videos I have linked in Fashion, did at Parsons, however, at one point, I took a detour and added Interior Design as a concentration as well as Chemistry as a double major.
I had some of the highest Interior Design classes in the state and wrote I Design state curriculum during the 36 years I taught.
I enjoy helping the lovely ladies feel beautiful by helping them put ideas together they feel comfortable with.
We all work together, and have a fantastic team. Some are management (which I don't want) and all are associates. I am the only one that loves color and loves to work with it using complection colors and the color wheel as well as having an extensive background in color and design. People ask when I work and often call before they come.
So in other words you're a sales associate with a college degree who works at a Talbots outlet store.
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