Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
05-22-2019 08:38 PM
I love the threat idea. So productive.
05-22-2019 08:45 PM
@Equuleus wrote:I love the threat idea. So productive.
About as productive as sarcasm.
05-23-2019 12:23 AM
@wilma Call your credit card company. If you don't have the merchandise and they over charged you, you set receive an immediate credit and then it is investigated. That's how my credit card co. works.
05-23-2019 05:31 AM
OP, I never have my receipt wrapped up with my merchandise! Who does that?? I ask for the receipt and keep it in my wallet and I ALWAYS look at the total before I put my signature on it. Sorry but this problem is the customers fault. I guess you've learned a valuable lesson.
05-23-2019 10:21 AM
For goodness sake, let’s not all pile on the OP. It’s a pair of shorts, nothing life threatening. She was on vacation and forgot to check her receipt right then and there. She made a mistake. We ALL make mistakes.
OP, I think I’d still call the store. They can pull up the transaction. That’s what they did for me.
If it ever happens to you again, just call the store. I think calling the customer service number for the credit card just muddies the water. You can always do that if the store doesn’t resolve the issue.
Call the store. If they take care of it, then call the credit card company and cancel the dispute.
05-23-2019 10:36 AM
@riley1 wrote:If you have a talbots near to you, I would take the original receipt and the product back and explain the situation. They should be able to look the transaction up that way. When they see two transactions for the same item just seconds apart, they will see the error.
Since everything is computerized with the original receipt they can probably search the store # as well.
Maybe they are having an issue at some of their stores hence the need for an investigation.
I can try that! Thanks.
05-23-2019 10:40 AM
@ID2 wrote:OP, I never have my receipt wrapped up with my merchandise! Who does that?? I ask for the receipt and keep it in my wallet and I ALWAYS look at the total before I put my signature on it. Sorry but this problem is the customers fault. I guess you've learned a valuable lesson.
Several of us have mentioned that we let them put receipts in bags so even though you have never done that, obviously some of us have. I already admitted it was my fault for not looking at the receipt. Yes, lesson learned.
05-23-2019 01:26 PM
@wilma wrote:
@ID2 wrote:OP, I never have my receipt wrapped up with my merchandise! Who does that?? I ask for the receipt and keep it in my wallet and I ALWAYS look at the total before I put my signature on it. Sorry but this problem is the customers fault. I guess you've learned a valuable lesson.
Several of us have mentioned that we let them put receipts in bags so even though you have never done that, obviously some of us have. I already admitted it was my fault for not looking at the receipt. Yes, lesson learned.
@wilma, I admire your restraint. :-)
05-23-2019 04:35 PM
@gidgetgh Yes wouldn't it be nice if some people here would stop piling on. Can't imagine going through life being so perfect, must be such a burden.
05-23-2019 05:00 PM
Give them time to do their investigation. What other retailers do or don't do is totally irrelevant. You didn't say how long you waited before complaining about this. This what happens when a shopper doesn't look at her sales receipt before leaving. It's a lesson to us all.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788