Fashion

[Effie54]

I used to love to shop the Q for clothes, makeup and jewelry. However, the shipping and return shipping prices are so ridiculously high - I can't afford it anymore. My Q bill is mostly return fees....with a $1.00 refund after all the shipping has teen taken out. You pay the initial shipping fee (depending on what it is - anywhere from $3.00 and up), with a $6.95 return fee....even if you place multiple items in one box. You will still be charged the $6.95 on each item. I can't afford to "try" an item anymore. This is why their sales are down. 

[pommom]

@Effie54 

I purchased a top that didn't fit well.  The return fee was $8.95!  Yes, a QVC item with an $8.95 return fee.  Decided to keep it and wear it to run errands and around the house.  It was a casual top.

[kaydee50]

Yes, it is expensive to try on an item.  So, I think twice about ordering something and only from those brands I'm pretty confident will fit and know I will like--D&C and SG mainly.

Alternatively, I shop elsewhere especially Macy's which has free shipping to their stores and free returns to the stores.  Why shop at the Q when there are other, more financially friendly places to do so???

[PINKdogWOOD]

Not that this is any better but so far my using the Q return prepd label has been $6.95 not $8.95. I agree that some heavier items the rate is higher but not for clothing items.

Some items I return I'll take to USPS and ask if I can return for less than their prepd label - yes I can and I still have insurance included. I will then opt to return on my own for less.

[ALRATIBA]

I think that the "cost to try" is perfectly reasonable.   

Otherwise, QVC "eats the entire loss" or the rest of us pay higher prices.

The tryer/returner should pay their fair share.

[I am still oxox]

I gather up my returns and send via UPS one fee and I get my refund much faster

[ItsME]

It bugs me to pay shipping on each of multiple items shipped in the same order.  Causes me to order less, and makes me want to order each item separately if I don't get a break!  LOL

@Effie54  If they are charging more than one return fee per shipment, I'd call customer service for a refund on all but one return shipping fee.  That sounds like a mistake.

[Beauty Maven]

I agree.  I've gotten stung by the return fee many times, which is why I won't buy clothes from QVC any more.  I'm shocked at the amount of clothing prgrams they have on the air.  It seems like every time I drop in on QVC they're presenting clothes and shoes.  Their prices are way too high ($30 - $40 for a cotton tee) and nothing ever fits correctly.  Their "clearance" prices are a joke too.  I always wonder, who's buying this stuff?  You can do so much better at Macy's, TJ Maxx and Marshalls!

[Equuleus]

There are places to shop that offer free S&H on certain amounts.  Some have free returns or used to but not so much.  People that shopped QVC in the earlier days were totally spoiled.  If you're complaining about S&H and return fees, think how QVC has felt over the years and they were losing money and people were taking advantage of a good thing.  Now the tables have turned.  All and all their S&H is pretty fair. 

[GCR18]

One return fee for multiple items shipper together.  Call and ask for additional return fees to be refunded.