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09-08-2017 12:54 PM
I ordered Isaac's "Today Special Value" hoodie with free shipping on September 1st and it still hasn't shipped today the 8th. Items that I ordered on the 4th with a shipping fee have already shipped. Is anyone else experiencing the same problem when shipping is free?
09-08-2017 01:02 PM
@SavvyMeNo - I've seen differences in when items are shipped, but so far I've been lucky that there has been no difference between free and those I pay a bit for; also, so far I'm still getting everything several days before the EDD. I don't care so much about the speed, but I do like getting things on or before their EDD.
09-08-2017 01:22 PM
The Isacc TSV, with free shipping, arrived Yesterday . . . much sooner than the EDD! It was ordered on the Sept. 1st and shipped out on the 3rd . . . and it came directly from PA -- did not go via the long roundabout route.
09-08-2017 01:34 PM
I ordered one too on Sept. 1. It shipped on Sept. 4, and departed Ontario CA on Sept. 5. No other info is given. It has been a full week now, and no jacket. While there are very few items that I think we HAVE to have immediately, it is a bit annoying that some items take so long to arrive.
09-08-2017 01:39 PM
Hi @SavvyMe , I am so sorry this happened and I looked into it for you. I sent you an email explaining what is happening.
09-09-2017 04:25 PM
Hi, I got your message and replied. My items still haven't shipped 😢 - Day 9
09-10-2017 06:49 AM
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