Barbara @sydsgma1 Funny you should mention BBB. When I looked at the estimate there was a note that it was good for 30 days. I said, okay 30 days then? Guy says they had to add it because of a BBB complaint. Apparently someone got a quote in 2018 and expected it to be valid in 2021. Of course he assured me that it didn't apply to me. 
That is the only BBB complaint against the company and it was resolved. What gave me pause was the fine print about responsibility near the bottom of the page.
I accept responsibility for the lot line and placement of the fence. I'm the homeowner and that should fall on me. I accept responsibility for telling the contractors if there is any cabling, sprinkler system and any weird wiring/gas/electrical on my property. Folks do strange things that Miss Digg may not know about - their role is to ID gas, electric and water.
What made me feel some kind of way was the comment that I am responsible for all aspects of the fence job. If there is damage done by the fence company and anyone (including me) has a problem, it's my responsibility.
I read that statement at least 15 times to make sure I was understanding what it was that they were saying. I even broke down the sentences to make sure I got the first few words, then the next few words and then they last few words. I couldn't help but think - uh wait a minute, you want me to accept responsibility for the quality of work that your crew does. They could come in like a wrecking ball and it's my problem?
99% of the job involves dirt/land - there are no cables, gas, electrical, water or anything that a fence installer could destroy.
The remaining 2% is what is bothering me. This is not my house however this is the same setup

In this photo, we see the gate latches to a post that is set in concrete. In my case the chain link gate and post are next to the attached garage. The fence company is going to have to remove the metal post and replace it with the post for the vinyl gate. Is the estimate suggesting I'm responsible for skill or lack thereof of the fence installers?
On the other side of the house is almost the same set up minus the gate. In the photo above we see there is a gap between the fence post and the house. On this side of my house the AC piping comes from the outside AC unit, runs along the side of the house through the gap between the post and the house and then into my basement. There's not alot of room there. How skilled are the guys that are gonna remove that post? I had new HVAC installed in September 2021. If they hit my AC line am I on the hook?
The estimate was done by a guy who worked in sales for General Electric for 15 years and BCBSM Medicare Advantage for 2 years. It's a small world and I run into former BCBSM employees all of the time. Nice guy, not pushy - sales guy, never installed a fence in his lifetime.
The next estimate is coming from a small business - like 4 to 6 people small. I can't find a bad thing said about them and even mentioned the company to the first guy, lol. I'm curious to see how this estimate goes - the young man coming over does it for a living.
I do have a third company that I'm thinking about calling for an estimate.
I'd like to think I'm a fair and reasonable person. I would like to get a good value for the price I'm about to pay however I'm a believer that you get what you pay for. When it comes time to clear the land by the back fence could I go cheap and get any old tree company out? Yeah. My trees run through high voltage power lines that connect the community so I will be hiring someone skilled and insured for that type of thing.
All this for a stinkin fence. I'm gonna lose my mind when I get ready to do the windows, siding and gutters 
There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.