Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
09-09-2017 08:34 PM
@equss Please let me know how you like the lavender jacket. It looks so pretty in the video and is definitely not a color that I already have. I had considered cancelling my waitlist order and trying it (only color available in my size).
09-11-2017 10:25 AM
@Trudey wrote:@equss Please let me know how you like the lavender jacket. It looks so pretty in the video and is definitely not a color that I already have. I had considered cancelling my waitlist order and trying it (only color available in my size).
Believe it or not it still hasn't shipped! Ordered the 3rd and still in process on the 11th. The EDD is two days from now, but I live out west so it will be at least 10-14 days for me to receive after they ship it. All they say is we can't cancel but you can return...which of course would take another several weeks. Really bad service so hoping color and quality are worth it! I will let you know @Trudey about the color if it ever arrives.
09-11-2017 06:09 PM
@Trudey wrote:@equss Please let me know how you like the lavender jacket. It looks so pretty in the video and is definitely not a color that I already have. I had considered cancelling my waitlist order and trying it (only color available in my size).
@Hi @Trudey and @equss.....I got the lavender jacket in the XS....I LOVE IT!! LOL...it is soft soft soft...fits perfectly...and the color is perfect!! I also ordered the pants in black reg and they fit perfectly in length which I thought they might be to long as I am only 5'4". They are made really well and super comfy and warm.
I am on waitlist for some more pants in grey and the blue....hope I get them...also placed order for the XS grey TSV hoodie....to bad most all colors are sold out....I would have bought one in the wine and the blue.
09-13-2017 06:38 AM
@tsavorite wrote:
@Trudey wrote:@equss Please let me know how you like the lavender jacket. It looks so pretty in the video and is definitely not a color that I already have. I had considered cancelling my waitlist order and trying it (only color available in my size).
@Hi @Trudey and @equss.....I got the lavender jacket in the XS....I LOVE IT!! LOL...it is soft soft soft...fits perfectly...and the color is perfect!! I also ordered the pants in black reg and they fit perfectly in length which I thought they might be to long as I am only 5'4". They are made really well and super comfy and warm.
I am on waitlist for some more pants in grey and the blue....hope I get them...also placed order for the XS grey TSV hoodie....to bad most all colors are sold out....I would have bought one in the wine and the blue.
@tsavorite Thanks! I'm glad that you love your new lilac hoodie. Since I'm probably not going to get my waitlist order, I decided to go ahead and order it in lilac. I have nothing in that color, so it will be a nice change for me. I'm still not sure about sizing, but ordered the medium (sometimes have to size up to large in IM). The reviews on this hoodie are great...hope it works for me.
09-13-2017 02:56 PM - edited 09-13-2017 03:05 PM
My order is still in process. I don't even want it anymore because I've spent way too much time trying to get it and checking on why it still in process!! Of course, they won't let me cancel and I tried a week ago. I was told they'd send a replacement expedited but that is now cancelled because they say the orig order is about to ship with the typical sloooow shipping. I'm truly done shopping here and my only regret is losing one skincare item I have on AD when I cancel.
09-13-2017 04:39 PM
@equss I understand your frustration. The inconsistent shipping irritates me too. Sometimes an item ships right away and other times it sits in process for a week. I've been a QVC customer since the beginning and I miss the days when I would receive my order in in 3 to 5 days. Like you, I often don't even want my order after I have to wait so long to receive it.
09-13-2017 05:09 PM
I find that Isaac's things are all beautifully made. Top knotch quality. I didn't buy that hoodie because it was hard for me to visualize the fabric. So, that day I bought another of his hoodies that was the sweatshirt material I wanted.
09-13-2017 08:22 PM - edited 09-13-2017 08:24 PM
@equss wrote:My order is still in process. I don't even want it anymore because I've spent way too much time trying to get it and checking on why it still in process!! Of course, they won't let me cancel and I tried a week ago. I was told they'd send a replacement expedited but that is now cancelled because they say the orig order is about to ship with the typical sloooow shipping. I'm truly done shopping here and my only regret is losing one skincare item I have on AD when I cancel.
@equss That stinks and I hear you! I have had quite a few things go wonky with the Q too! I had a AD IT Brush Love/travel size that was supposed to ship back in early Aug...they had that beauty day thing and sold all quanity out....well they didn't honor the AD customers and mine went to backordered. A month later no change and item won't come up...just says sorry sold out! I had to order over the holiday weekend directly from IT cosmetics the brush cleaner...at least they had free shipping and 10% off so I got 2 bottles and cancelled my backordered AD with Q. So AD doesn't work either it's hit or miss.
Then I send back items for exchange and they don't do that either. Today I called about another one I had...and she fixed it but then I check online and she charged me for shipping again when she told me it was their fault and no shipping would be charged....so I have to call CS in the morning.
And I have caught quite a few of my returns not being processed on my CC...it will show return here at Q in the order status area but no refund actually gets processed...I have to re-check to be sure...I am abit behind but now I don't trust that system anymore and I should double check I really got the refund.
I hope you get your hoodie soon...I love mine...but I agree waiting all this time just takes the "joy" right out of it.
09-13-2017 09:16 PM
I ordered the Indigo and I really like it, it will be a perfect jacket to wear in early Winter when the temps are around 40 or 45
09-14-2017 05:44 PM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788