Q call

cherry · ‎03-09-2010

I got a call from Q thanking me for my orders ,and telling me I would get them by Nov 7. I just don't think they can keep up with emailing, the buyer, and telling them the stuff has been shipped, so, if your stuff is still in process, don't worry. I am sure you will get it

Shanus · ‎05-17-2010

@cherry wrote:
I got a call from Q thanking me for my orders ,and telling me I would get them by Nov 7. I just don't think they can keep up with emailing, the buyer, and telling them the stuff has been shipped, so, if your stuff is still in process, don't worry. I am sure you will get it

@cherry Wow, that's impressive. A personal call. Hmm.

cherry · ‎03-09-2010

I ordered a pr of boots today ,and I got a second call. They are recordings but, it is nice to know that Q is taking everyone"s orders seriously, and doing the best that they can @Shanus

Andreatoo · ‎04-04-2014

@cherry

good to know! thanks!

(I ordered 3 more pieces Sunday evening)

OR Director · ‎04-09-2010

I received the same call twice today too.

Lipstickdiva · ‎03-10-2010

I received an e-mail today about my items ordered during the fashion clearance and reminding me that the EDD is 11/6 and they are working on getting my order shipped.

I don't think they have my cell phone number to call me. This is the first time I've ever received such an e-mail.

MareZ · ‎04-07-2010

I ordered a pair of Earth Origins suede hiking boots on 10/23 and they are still "in process" today. I did a live chat to check on the status and was told they are on backorder but would ship within 24-48 hours. When I asked why my order status says in process if they are indeed on backorder, he didn't answer. I asked if I could cancel the order if they don't ship to me within the time frame he gave me, he said no.

Funny thing is...the size and color I ordered on 10/23 is listed as being in stock and available to order. This just doesn't make any sense!

Sure hope you're right @cherry, I'd like to have them before the snow flies here in the "great northeast"!