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Respected Contributor
Posts: 2,223
Registered: ‎03-10-2010

Product Mix-Up and Return Issues

I ordered a D and B bag on Sept. 11. When the package arrived, it was a pair of Clark's SHOES! Strange...I called and explained the situation and was asked to send the shoes (!) back and that a new D and B bag would be send right out. Well, no bag yet and my account was not credited with the return. I decided to cancel the order entirely today after all of this time. Frustrating...and I am surprised that a $200. plus purchase is so unimportant to QVC.