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Contributor
Posts: 65
Registered: ‎03-17-2010

Orders not processing???

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Be aware - if you place an online order not sure going through.  I just placed one about 1/2 hr ago - got the receipt, payment pending on cc but not showing up in account.  I then called order in - no issues.  I called CS and they said they are having issues but she couldn't tell me if the order will actually go through or not.

 

Not sure what the issue is and when will be fixed.

Esteemed Contributor
Posts: 6,388
Registered: ‎02-05-2011

Re: Orders not processing???

I had the same problem.  However, it did show up in my order status after about 30-40 mins.  I think you will e fine.

Trusted Contributor
Posts: 1,366
Registered: ‎07-24-2012

Re: Orders not processing???

I put three different beauty samplers- all of which had 4 pay on their page-into my cart and when i went to check out only one was registering as easy pay. Retried and only 2 registered.  Perhaps they were overwhelmed with Christmas orders!  Put it on check and will inquire tomorrow.

Valued Contributor
Posts: 837
Registered: ‎05-17-2010

Re: Orders not processing???

They were overwhelmed with orders.  I waited over 20 minutes on the telephone and I could not order on my cell phone.  I did not get the 4 easy pay offer.  I need to call CS later in the morning.

Trusted Contributor
Posts: 1,971
Registered: ‎03-13-2010

Re: Orders not processing???

I had the same issue.

Originally joined board 12-14-2004