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Honored Contributor
Posts: 44,347
Registered: ‎01-08-2011

O/T Outstanding Customer Service!

Although I often forget, today I went through Mr. Rebates to order a reversable jacket I had seen in Peruvian Connection. (I love soft jackets!). The discount code given was supposed to give me a flat rate for shipping. The jacket was back ordered, so I ordered a shirt and scarf I had wanted since I like so few fall things. When I checked out, the discount code didn't work. I called PC and told them and she gave me another code because that one had expired, then waited to see that it went through. When I got the confirming email I was still charged higher shipping. She went in and changed it even though she wasn't connected to Mr. Rebates!

Had any good experiences with this company? Like their clothes?

Esteemed Contributor
Posts: 6,425
Registered: ‎03-16-2010

Re: O/T Outstanding Customer Service!

Peruvian Connection is great. I've never had to deal with their customer service department for any reason, but my orders are always delivered promptly and correct. Sure, the prices are a little more than the average same/same old mall store, but you feel where that extra money went in the quality of the fabrics, and the construction of the clothes.