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Valued Contributor
Posts: 607
Registered: ‎10-22-2011

What the heck is up with the sizing on QVC.com...letters that don't make sense...seems odd and not easy...must click on every box.....DIDICULOUS...I thought my internet switched to a different language..

Esteemed Contributor
Posts: 6,690
Registered: ‎10-04-2010

@mariadomenica    Something crazy is going on. 

for example.   Look at this craziness

 

https://www.qvc.com/Vionic-Adjustable-Unisex-Recovery-Slide-Sandals---Rejuvenate.product.A479124.htm...

 

'yesterday I tried to print a label to return an item and the return label wouldn't load.     I finally gave up and made my own.

 

Constant glitches and problems with this website .  Pathetic really.

Honored Contributor
Posts: 11,741
Registered: ‎03-09-2010

@mariadomenica wrote:

What the heck is up with the sizing on QVC.com...letters that don't make sense...seems odd and not easy...must click on every box.....DIDICULOUS...I thought my internet switched to a different language..


@mariadomenica - I noticed that, too, and sent an email to the Social Team about it.  It's clearly another glitch in the system and they can relay that to the I.T. department.

"" A little learning is a dangerous thing."-Alexander Pope
Respected Contributor
Posts: 4,079
Registered: ‎03-09-2010

How crazy.  Surely it must be a glitch.  But even if it is that's crazy enough.

 

I just checked an item I've been stalking to buy in another color.  When I click on the color it gives the size - chambray x-small - then underneath the colors it gives the size as large.

 

I'd be afraid to order anything at this point.

Esteemed Contributor
Posts: 6,690
Registered: ‎10-04-2010

@Venezia     I just sent an email to the social team too.  Honestly, there is no excuse for this.   A shopping channel that reaches as many people as the Q does should not have these kinds of issues.  It's not just one issue, it's many many issues. 

Honored Contributor
Posts: 14,836
Registered: ‎10-09-2012

@Venezia   Yes, it started sometime yesterday.  A lot of items have messed up sizing.

 

I looked at the Logo leggings from yesterday's TSV and found the same weird mix-up.

Respected Contributor
Posts: 2,402
Registered: ‎03-09-2010

Forget the sizing......theyre screwing up Easy Pay payments.  Nothing is going through.  I paid my easy pays off on July 1, theyre still in billing.  This is screwing up my bank account!

Respected Contributor
Posts: 4,532
Registered: ‎03-11-2010

I truly think QVC is being taken over by aliens. 

 

 

Its Happening Area 51 GIF by MOODMAN

 

Super Contributor
Posts: 286
Registered: ‎10-24-2010

I also recd 2 tops, same item number, shipped from same city and same shipping method arriving same day!  No return label in either.  I also purchased same top, different color for my sister and a label was included!  I tried printing from QVC website for return labels but after filling out the info required, mine wouldn't print (tried several times).  I know how to work printers and computers so this is not a user error!  I called CS and they sent me a return shipping label via email but not the portion why I would be returning it.  Too many steps for a "customer" to have to take!

Super Contributor
Posts: 412
Registered: ‎03-03-2016

Glad to hear others are seeing what I am seeing with the sizes/colors. (Well, not really glad at all, just good to know I am not alone). As others have said, a bad situation for QVC and anyone who wants to order. Hoping that this glitch will be fixed soon.

 

 Many, many tech glitches on the Q's website. I think it needs a complete rewrite...