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04-17-2018 03:29 PM
I bought a pair of Lysse black ponte knit pants about two weeks ago and I love them,The fit is perfect for my shape, I am petite 32 waist 40 hips wear a 10-12. But I just noticed yesterday that the zipper is not closing when you zip it up. Bought it on HSN and may have to return for another one. I do love the pant but disappointed in the hardware. They were not inexppensive at $69.00 plus shipping and tax.
04-17-2018 03:57 PM
I bought that TTV and returned it. The fabric is too thick for a summer crop and the ankle slits would not lay flat, they wing out I noticed many reviews on HSN that are similar to my experience.
A rare disappointment/miss for Lysse. I hope Nordstrom Anniversary in July has something better. I usually buy something new from Lysse during the Nordy event
04-17-2018 05:04 PM
@gigy, I would definitely exchange them if you like them that much. Just make sure you call HSN CS so you can be sure to be refunded the return s/h since the pants are defective.
04-17-2018 08:58 PM
@Lipstickdiva wrote:@gigy, I would definitely exchange them if you like them that much. Just make sure you call HSN CS so you can be sure to be refunded the return s/h since the pants are defective.
Thank you for that suggestion LipstickDiva, I am going to do that. I sometimes wonder about these home shopping channels because Colleen Lopez carries on about how they are quote,"the best pant in the world" and raves how she loves them, but I checked the reviews on the pant after I had this problem with the zipper and clearly I have to believe that the women who had this problem must have tried to call and complain about this, I certainly would. But do you think they survey what you are going to say on air, or just cut you off if you say anything remotely negative?
04-18-2018 09:48 AM
@gigy wrote:
@Lipstickdiva wrote:@gigy, I would definitely exchange them if you like them that much. Just make sure you call HSN CS so you can be sure to be refunded the return s/h since the pants are defective.
Thank you for that suggestion LipstickDiva, I am going to do that. I sometimes wonder about these home shopping channels because Colleen Lopez carries on about how they are quote,"the best pant in the world" and raves how she loves them, but I checked the reviews on the pant after I had this problem with the zipper and clearly I have to believe that the women who had this problem must have tried to call and complain about this, I certainly would. But do you think they survey what you are going to say on air, or just cut you off if you say anything remotely negative?
@gigy, I spoke on air a number of years ago and they did screen my call. They asked if my experience was positive, what was positive about it and then asked if I would speak about my experience on air. I guess I could have lied and gone off the rails once I got on the air. LOL
I have heard negative callers get through. One time Colleen was the host. I think it frazzled her enough that they immediately went to a break and then they addressed the issue when they came back on air.
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