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Valued Contributor
Posts: 743
Registered: ‎08-12-2012

I want to order this tunic.  the colors compared to the video on the detail page don't match up.

 

I want to see all colors.  The colors on the detail page show the color names, but one photo is missing w/color and by what the video shows there may be colors and names that haven't sold out that are not listed.

 

Need clarity.

Honored Contributor
Posts: 35,899
Registered: ‎05-22-2016

I just looked at the video and they are calling the colors differently from what is shown on the swatches which some are blank. Very confusing. Maybe CS can help but they might see the same thing as what we are seeing. Might be worth a call.

Super Contributor
Posts: 477
Registered: ‎04-24-2011
Honored Contributor
Posts: 35,899
Registered: ‎05-22-2016

@BklynKinsey wrote:

@JCF@SilleeMee


You can see pictures of the Alabaster tunic here
:

https://community.qvc.com/t5/Linea-by-Louis-Dell-Olio/Here-it-is-The-Alabaster-Ombre-Tunic/m-p/37071...

 

Blueberry and Coral here:  https://community.qvc.com/t5/Linea-by-Louis-Dell-Olio/New-colors-for-the-ombre-tunic-just-posted/m-p...


Thanks @BklynKinsey, But that still doesn't explain why the video doesn't match the color swatches.Woman Happy

Super Contributor
Posts: 477
Registered: ‎04-24-2011

@SilleeMee  The video is from a previous presentation of older colors no longer availabe.  The new colors -- Alabaster, Blueberry and Coral -- were just posted and have yet to have a live presentation.  The pictures of the new are from Sneak Peeks on Louis' own blog.

Valued Contributor
Posts: 743
Registered: ‎08-12-2012

Thanks everyone!!!