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11-21-2018 02:48 PM
We ordered two tops during the all LOGO show. Yesterday the 20th, we received a letter dated the 12th of November, telling us that there was no stock in either of the tops. WHAT??? We were not on waitlist, and the order appeared to go through. So was this some weird scam to see how many customers would buy LOGO??? Oh well.
11-21-2018 02:49 PM
It was an all clearance show, when I did the spell check, it erased the word clearance. Sorry.
11-21-2018 02:57 PM - edited 11-21-2018 02:58 PM
Why didn't you post in the Customer Care forum? The Mods there "may" be able to help.
Just saying.........
"Never argue with a fool. Onlookers may not be able to tell the difference."
11-21-2018 03:15 PM
The mods are all over these boards, if they want to help the OP they will read it where ever she posts it.
11-21-2018 03:22 PM
On November 8, I ordered two LOGO clearance items. On the 9th, the status was "Back Ordered."
On the 9th I cancelled the order. I don't do back order or waitlist.
11-21-2018 03:41 PM
I’ve had similar experiences with clearance items from SG and Chadwick’s. My order went through, but then I was notified the item and size was out of stock or back ordered. Sometimes I think orders are filled faster than the computer inventory realizes. You would think they could find a way to make sure what you order is actually in stock. It can be disappointing not to get your order fulfilled, but that can happen when limited quantities are available.
11-21-2018 03:49 PM
@blackhole99 wrote:The mods are all over these boards, if they want to help the OP they will read it where ever she posts it.
True but its faster in the CC forums. ![]()
"Never argue with a fool. Onlookers may not be able to tell the difference."
11-21-2018 04:19 PM
11-21-2018 05:06 PM
I don't think there is any "scam" element to it.
11-26-2018 11:15 AM
Then if it wasn't a scam, it is very poor business sense. I don't take orders for woven runners or overlay bags I create if I cannot do what the customer wants or if I don't like what he/she requests. So what do you think now. I still think it reaks of a scam to attract potential customers. But how many new customers will return after treated like this???
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