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05-01-2014 02:50 PM
05-01-2014 03:17 PM
You are so lucky you discovered this within the 30 days. I've gotten refunds this way, but I called once about a coat that had a reduced price, and I was 2 days past the 30 day time period, so I couldn't get the discount. I hope people are aware that this discount offer is based on the ORDER date (CS was adamant about that), while the 30 days you have to return something is based on the date you actually receive the item. Glad you saved the $20.00!
05-01-2014 03:25 PM
On 5/1/2014 kittymomNC said:Yes, I knew there would be some time limit. My purchase date was april 2. Lucked out!You are so lucky you discovered this within the 30 days. I've gotten refunds this way, but I called once about a coat that had a reduced price, and I was 2 days past the 30 day time period, so I couldn't get the discount. I hope people are aware that this discount offer is based on the ORDER date (CS was adamant about that), while the 30 days you have to return something is based on the date you actually receive the item. Glad you saved the $20.00!
05-01-2014 03:44 PM
That has happened to me on two occasions and customer service has always given me a credit...I think it has to be within 30 day of purchase but not sure.
05-01-2014 05:40 PM
This happened to me before. I was within the return period but outside of the 30 day price adjustment period. I orderered the item again at the lower price and returned the original at the higher price. The return shipping was less than the savings so I came out ahead.
I don't remember the exact numbers but say I purchased the item at $50. It went on a lower price of $30. That's a $20 price difference. It cost me $5 to ship the original order back. So I came out ahead $15.
It was pretty stupid that I had to do this but QVC left me with no other choice - except to eat the $15.
05-01-2014 06:02 PM
On 5/1/2014 momtodogs said:That has happened to me on two occasions and customer service has always given me a credit...I think it has to be within 30 day of purchase but not sure.
It does have to be within 30 days of the Order date--I was just two days past on a coat that was reduced. Customer Service was very specific about the time frame.
05-01-2014 07:13 PM
You are so right. I got a credit for a Dennis Basso coat that I recently purchased!
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